January 2024 by Steven Carnegie
Best chemist in haddington dwn to the staff obviously
October 2023 by Emily Winter
Great service and helpful staff
August 2023 by Mary
Brilliant staff. So kind and helpful. I am housebound and they go the extra mile to help me. Can't praise them enough.
August 2023 by Jane Howard
Used to be great but, since the change in personnel, service is absolutely appalling. I've had to chase up every single prescription over the last few months, often having to go into the pharmacy to collect it when it should be delivered. Often the prescription is incomplete but you aren't even informed of that. And don't bother trying to message them on the Health Era App. Messages just get ignored. I'd give zero stars if I could.
July 2023 by simon booth
Often have to wait ages to be served but junkies just walk in and are immediately served their methadone home delivery service has really gone down hill rarely delivered on the correct day
October 2022 by Kirsty Bryson
Terrible since the lovely pharmacist Sarah left. She was very companent with her job dispensing the prescriptions and very caring about her patients and helpful.if there was a issue or mistake she would work with me and give me information on how to solve my issue. I pick up my prescription from here every day (when the new pharmacist doesn't mess it up by not letting me know its due for a repeat) and her replacement is terrible. He turned me away and refused my medication because of a mistake with the labels, and has twice forgotten to send me away with Sundays medication (they're closed) which leaves me seriously ill. one woman there seems to care, the rest of the staff don't care (ESPECIALLY the main male pharmacist) who gave me the most useless information, telling me I have to phone to get a new prescription on a SATURDAY when everything is shut. I have to deal with this man every time I go and considering hes meant to be the main pharmacist should know this basic information. I'm now going to be in agony for the whole weekend thanks to his mistake. DO NOT RECOMMEND IF YOU NEED A DAILY PRESCRIPTION. BRING BACK SARAH. Will be switching pharmacy's soon because of this terrible pharmacist who couldn't care less about his patients.
September 2022 by Ronnie Mcbride
The Pharmacists are not TRAUMA INFORMED. Not disclosing private medical details in front of neighbours would be a start
September 2022 by Val Sutherland
Excellent customer service at Muir of Ord chemist today. Always very helpful.
August 2022 by Isabell Mcphee
just to say a massive thank you to Sharon (Edinburgh and surrounding) for visiting a home yesterday to provide the new service of micro suction to a gentleman in a wheelchair who cannot access appointments etc. very easily. she treated him with much respect and put him at ease and gave details of what she was doing at all times.
Hone visit in this instance worked very well.
January 2022 by rebel rebel
i think that some of the reviews must have been written by relatives or friends of the staff. my experience has been somewhat different at this pharmacy, constant mistakes with my repeat prescription, staff being rude and indifferent when being questioned about the mistakes, if you dont like go somewhere else attitude, not understanding mental health issues, acting like the risk of covid is more greater for them than members of the public, being a frontline worker i find their attitude quite offensive, they are better protected than most workers. four staff to two members of the public, ridiculous really.
March 2021 by rachel devine
I have been using this pharmacy for 9 months now and can?t thank the staff in this pharmacy enough, they are so helpful and very friendly. Sarah has always been super helpful and goes above and beyond her duty. Helping me when I had a urine infection by prescribing medication and regularly chatting to me about how things are going because she cares about everyone so much.
March 2021 by Katy Dewar
Lovely and friendly staff, Claire served me and she was super helpful!
March 2021 by steven spence
Very helpful staff and professional
September 2020 by Tom Craig
These people are just lovely! They have been so helpful to me, never judged me, always kind. I can't thank them enough!
September 2020 by Lauren Martin
Everyone is so friendly ?
