March 2024 by James Varney
Very happy with my experience. Staff were friendly and accommodating.
March 2024 by John Botterill
Wonderful place ,
March 2024 by Paul Holt
Great hotel for relaxing
March 2024 by David Jones
This place is amazing and the staff are so friendly and
March 2024 by Susan Bee
Rooms are a little tired but are spotless the amazing staff, food more than make up for it, cant wait for June when we come back for our
March 2024 by Sean Hebb
Rooms are dated and tired food was excellent but very expensive but excellent
March 2024 by James Kennedy
Nice hotel rooms are nice if a bit dated good food and very friendly staff.
March 2024 by Paul Smith
Nicely located on the border. A very nice, welcoming and comfortable hotel chain.Noteworthy details: Acceptable conference facilities.
February 2024 by Hugh Mooney
Stayed for 3 nights for a wedding.Staff outstanding, nothing a bother.
February 2024 by Tricia Davies
Everything to do with the wedding was perfect. Public areas downstairs are nice and can't fault the food, however, the rooms are a different story. Definitely not worth the money, so many issues.Rooms: Our party had 5 rooms and 4 of them had problems. 2 were given different rooms but they were no better, one was actually worse. Very overpriced for the quality.Food & drinks: Food was delicious both in the restaurant and for the wedding
February 2024 by Jessica Burns
We absolutely loved our stay here and wish it were longer!
February 2024 by Jacqui Llull
Had a lovely afternoon lunch thereFood & drinks: Superb
February 2024 by Robert Ferguson
Cracking hotel.Staff friendly.Under renovation so a wee bit noise but nothing major.Breakfast is good.
February 2024 by Igreaves 702
Back in October 2022 we got married at Gretna and wanted to stay in the penthouse but it was already booked so we decided to book it for our 1 year anniversary wich we was very exciting about but up on arrival the manager greeted us at reception and it?s fair to say she was very cold towards us but that was ok we didn?t let that ruin our stay we got to the suit and it looked lovey until we realised the balcony doors was broken so we couldn?t get out without grey struggle ?video proof? the bath / spa tub plug didn?t fit so it wouldn?t fill (the main reason we booked) I went down stairs to see if someone could help and was told no as they weren?t allowed to leave the reception desk but that they would come up at staff change over they never did and the room wasn?t filthy but also wasn?t clean from stains on the carpet to cobwebs round the bathroom windows ect so I tried to contact them a couple of times but got no reply until I commented on one of there social media posts were they replied and send to send them my contact details and they would get back to me they never did they just blocked me I didn?t want my money back I just wanted to make shore it didn?t happen to anyone els as if that had been my wedding day / night I?d of been devastated it did completely ruin our stay and I hope no one els has the same experience.
February 2024 by Mary Armitage
A fantastic experience. Room for our newly married daughter and her husband was really lovely. Ate in the restaurant where we were well looked after by courteous and caring staff; one of our party had a food allergy and every care was taken to ensure there were no unexpected issues.Could not have been more helpful. An extremely pleasurable experience and a great extension a special day.Food & drinks: A great choice and every care taken; meal was delicious.
