March 2024 by shonna haggerty
Would like to thank all the staff at the Greenok store for going above and beyond to help me sort an issue. They were outstanding.
January 2024 by russell miller
Booked a great holiday package to Croatia on Sunshine Saturday. Gillian was very friendly and offered us expert advice on our holiday options to find the perfect hotel and flight times.
November 2023 by clare black
Amazing customer service from Christine in the Greenock store. So lovely, friendly, knowledgeable and went above and beyond to make sure we got our dream holiday booked.Will definitely be back and would 100% recommend.
November 2023 by Colette Black
Excellent service. Such a great welcome to store.
September 2023 by Angela Montgomery
With many holidays & cruises booked at the TUI Store in Greenock, I can say from years of experience that every member of staff from Gillian (Manager), Nicola, Gillian, Christine, Jane, Emma, Chelsea & Kelly all provide outstanding service! This shop has a team with vast knowledge & many combined years of experience making them destination experts.I consistently observe "a great team effort" and love seeing how they pull on each others strengths to enhance not only their own skill set but of most importance to the team is "the customer experience"! Amazing staff, always upbeat, welcoming and extremely helpful. This is a sector leading store and an absolute asset to TUI.
September 2023 by Kimberley Douglas
I was in the shop exchanging money for my holiday as always the girls were so helpful and chatted away. They are all so knowledge about destinations and even gave me some tips for my own holiday. Fab team. Highly recommend
September 2023 by Jackie MacFarlane
Staff are always very helpful. Shop is spotlessly clean and welcoming. Always get great service at the Greenock shop.
September 2023 by Lindsay Montgomery
The girls in the Greenock store are all a credit to Tui - they are always so helpful and friendly and nothing ever appears to be a hassle for them. They make fantastic recommendations and are so knowledgeable about all the different resorts and holidays Tui offer. I have booked my last few holidays with the girls and wouldn't go anywhere else now!
September 2023 by Melissa Boyle
Best team I have ever delt with manager gillian will go above and beyond to book the holiday that suits your needs all the tui staff are trained in different things so there is always someone for everyone xx
June 2023 by Laura Flynn
Excellent customer service by Gillian in the store. Gave me a heads up of works going on across from the hotel that I was booking which was greatly appreciated. Gillian was friendly and polite. Holiday all booked by Gillian, she made it a seamless process. Highly recommended.
April 2023 by Sam Rope
Booked a cruise for my 50th with the support of Gillian and Jane. We were two families with some additional requirements and would never have been able to do the booking online. TUI these two are amazing, Gillian stayed late, looked at all options, just brilliant, they are a credit to you!
April 2023 by Kenna Jackson
Fantastic service from the team but especially the Manager Gillian she was Super friendly and welcoming! Highly recommend!
March 2023 by Mairi Hayes
Just booked a holiday with Jane as always great service. All the girls in Greenock know there stuff always friendly and put up with us and our requests as we can change our minds a lot.
March 2023 by Robyn Laverty
Jane was so helpful and lovely! She managed to get us a fabulous holiday in our budget and the rest of the girls where also nice and willing to help
March 2023 by Sarah Brooks
Staff were absolutely fantastic, warm and friendly service. Great knowledge of holiday destinations and resorts. Willing to go above and beyond to help in any way they can. We will be back!
