December 2023 by Bryan Wright
Really helpful staff assisted me through my online banking hiccup.
August 2023 by angjane06 martin
Long queue. But was seen by a lovely young lady.. very helpful. Sorted
July 2023 by Lee Gray
Friendly staff
February 2023 by John Campbell Pickett
Very satisfied and welcoming
July 2022 by Helen MacBryde
Didn't go there
October 2021 by Kevin Blamire
Awful customer service. This is a bank that clearly no longer wants customers.Ridiculous to enforce no counter service after 4pm and not inform customers in advance by email - apparently they put a poster up in the branch!!
July 2021 by Fiona Revell
Laura has been amazing since the death of my beloved dad so thankyou x
July 2021 by Robert Pollock
Brilliant customer service from Frances who sorted out an ongoing issue
July 2021 by David Stevens
Decent banking, friendly staff. Does exactly what it says on the tin.
March 2021 by Mark Murphy snr
Good staff and bank
March 2021 by archie mcewan
Never any hassle
July 2020 by Craig Jackson
Really disappointing customer service from Susie. Attended this branch earlier today to change my address (TSB seem to be the only bank that dont let you do it online) and deposit change that I had uncovered following my house move. Firstly I could not deposit all 11 change bags as there was a limit of 10 - cant understand the difficulty of an extra bag of £1 coins. Secondly, I was then told she couldn't update my address today without any reasoning. When challenged on it, as I had asked her colleague previously, she managed to change it. It just seemed like a real grind to get anywhere and when challenged, the atmosphere was extremely frosty. I will certainly be avoiding in the future and look to switch to another bank.
April 2019 by Alex Wallace
Such nice staff in this bank. I've been a tsb customer for over 20 years and the branch staff are fantastic here. They have guided me through the basics of opening an account to my mortgage. I highly recommend, this branch.
