December 2023 by M Mac
I've been tracking my parcel, it says delivered yesterday but still no sign today and can't find out what's going on
December 2023 by John Macaulay
Door has a note saying can?t hear please call. They delivered at 8am next day when app says between 12pm-3pm delivery. Unreal by Royal Mail again.
October 2023 by Don aldo
Absolute disgraceful sorting office who clearlyemploy staff involved in scams within the office & their drivers that help themselves to the trusted publics parcels .... Corrupt to the core !
October 2023 by Frances Robertson
AMAZING HELPFUL STAFF
July 2023 by Arita Bereza
Closes at 10 am, no online notice
July 2023 by Paul McQueen
Another wasted visit to Knowe Rd. Turned up at 1440 on a Friday and the place is locked and in darkness. The sign on the wall outside says it's open until 1600 today. No phone number is available to call. Just the general Royal Mail enquiries number with a 20 minute plus wait time. If RM had any competition in the market they'd have gone under years ago. They don't care about customers.
April 2023 by Margaret Brown
No one tried to deliver the part I have been waiting for said they tried at 13.21 today 2nd April both my husband and I are at home and have a ring door bell and can see who is at my door not happy about the service
October 2022 by Brian M
Postman put parcel card through door without even knocking door to check if anyone was at home, I would guess he couldn't be bothered carrying parcel from sorting office. Terrible service from lazy postman. They have the nerve to strike for a wage rise when the service they give is shocking.
July 2022 by Graham Carson
Website says office is open on a Monday,arrive at office to find a sign beside door saying its closed on Mondays.
January 2022 by Billy Thomson
No mail has been delivered to my property for nearly a week Birthday cards & items purchased for next day delivery have not been delivered, shocking service for money paidl.
December 2021 by Philomena Donnachie
Excellent service. The workers here are always polite and efficient. Postal workers are great
August 2021 by Linda McClymont
Guy behind the deck was really helpful and l got my missing parcels sorted. Postie even came to my address to make sure l found them . ??? very polite helpful posties
July 2021 by Rick Jeffrey
Only open 2 hours a day 7am till 9 am so if on nights tough luck and phones only manned same, I know there is a virus but not an excuse for not having a person helping over the phone.
January 2021 by Ghost Sock
Useless people never answer the phone,the public need to call to find things out before they travel away over to the office but these guys dont care
January 2021 by Beth Scott
Just had a wee surprise delivery that wasnt due till next week and as always quality service from the wonder postmen as always tha young for such a friendly efficient service as always x
