January 2024 by Fanny Wickström
Very helpful staff and great prices!
January 2024 by Jen Foster
I have never met more kind and helpful staff! I have never had such a great experience as I did whilst shopping in the January sale with my Granny!
December 2023 by Sean Bailey
Absolutely fantastic service, rang and spoke to Emily, who checked the item I wanted was in stock, processed the payment and sent the email confirmation. The package arrived the next day, using signed for Royal Mail. I cannot fault the service I received from my first call to delivery?. Many thanks, and definitely recommend. Really happy as this was a difficult item to find in shops and online, and was a Christmas gift.
August 2023 by Stuart McShane
Visited to buy a small gift, customer service was second to none. Gift was wrapped for free and supplied with gift certificate. Would highly recommend.
January 2023 by karen
Excellent Service! So pleased with help I received over Christmas when I was instore. Was able to get about half my christmas shopping in there!
October 2022 by Jenny Mcvey
Pleasure to shop here. Staff so helpful and efficient.
August 2022 by Lana Killeen
My daughter got her ears pierced at another establishment and one stud got lodged inside her lobe. I came here to get a small hoop earring, thinking this was safer but staff member here sounded very knowledgeable and well informed and suggested a larger stud. She showed me all the earnings they pierce with and allowed me to put the ones we choose into my daughter's ears on their piercing cubicle. After this, she gave both my daughter's a little sweetie which made them smile.Thank you for your kindness.We will definitely come here for future piercings.
April 2022 by Lisa Burton
Fantastic service. This was the only place I could find a marvel avengers bracelet at the required size online. The lady on the phone couldn't have been more helpful. It arrived recorded delivery today really well packaged.
February 2022 by Leonard Packer
I phoned today to see if they had the marvel avengers infinity stones ring in-stock, the shop assistant answered the phone and said they had two rings in stock a size 58 & 60, I asked if they could keep ahold of one for me, but the shop assistant said they couldn't because they where the last ones. So I drove from Glasgow to Greenock to get the ring before the rings were gone, when I got to the shop, I said I had phoned about the infinity rings, the shop assistant had a look for the ring but seemed abit confused what I was talking about, the shop assistant asked to see a picture of the ring and said they don't have that ring instock, they have never stocked that product. I said I had phoned up and was told the ring was in-stock and all I get was a sorry.
December 2021 by James Forbes
Mcneils jewellers have a very friendly staff who'll help you find what you want
October 2021 by Karen Coleman
Amazing - looked everywhere for the Swarovski Sparkling Dance bracelet for my daughter on her Wedding Day and you were the ONLY place I could buy it and also @ an amazing price - so pleased
September 2021 by PaulaP-156
Great jewellery shop! The staff was very helpful and came with great suggestions when I was in shopping for a birthday present for my niece. Got it beautifully gift wrapped as well, thank you McNeils!
August 2021 by K V
Came across McNeils randomly when looking at jewellery to purchase as a gift. Was a bit reluctant to order from an unknown retailer initially. Very reasonably priced much cheaper than Swarovski itself, fast dispatch, packaged well. Was so impressed I ordered from them again shortly after the first order. Would highly recommend and will use them again in future! Thanks McNeils.
August 2021 by Margaret Cunningham
Mcneils are amazing ? most of the staff are so friendly. I've been in there so many times we are on 1st name terms.If anyone is looking for something special you've got to go ? to mcneils. As you go in there is a window to your left the jewellery is 10/10. You will never leave disappointed or empty handed. They even wrap it for you. Hope you all find what you're looking for
July 2021 by Tracy Gray
Unfortunately not a good experience, ring in for a repair, they lost it, found it, lost again, changed its appearance, dipped it, reinforced it, non of which was asked for or necessary till they mucked about with it....totally destroyed the ring, now expect to be paid...I think not!!!
