February 2025 by Jim Rae
Zero star for service absolutely appalling
February 2025 by Terry Shields
My McDonald's review:
Why do I go here? Because it's near to where I live.
We popped in earlier for a quarter pounder with cheese meal, fries, a small cheese burger and caramel frappe. I paid the bill using my phone which pinged success and also get a receipt on the Google pay app.
The server tells me it didn't go through and asked i pay again. I told her it did and she reiterated it didn't. When I asked for a cancellation receipt, she said her terminal had froze so couldn't give me one. I had to ask for a manager at that point. Sour face came over and asked me to refresh the app several times to see if I received a cancellation of payment. I did refresh and there wasn't one. He then told me this same thing happened to someone earlier and it did eventually go through. At that point my sister pointed out to him that his terminal had 'payment successful' on it. Now bear in mind, the server asked me to pay again, and he asked several times to refresh my payment app knowing this had happened to someone earlier.
Anyway nearly ten minutes we waited for the order whilst watching them fill the milkshake machine and fulfil online orders for collection. After fiddling about with that, he then comes over and tells us the frappe wasn't working, and did we still want to wait for the burger. I'd have told him to stuff it but my sister was hungry having just travelled for 5 hours on a bus from the North of Scotland.
Seriously, the face on the manager was sour. You'd have thought if taken a dump in his soup, but it was me that was being robbed, not them.
This McDonald's never ceases to fall well below expectations. I hope every time I go there it's better than the time before, but it never is. More fool me for going.
I'd give less than 1 star if I could
February 2025 by Mark Murphy snr
Service not bad occasionally food cold so check it before you leave
February 2025 by Ryszard Steinert
One of last Mc D when You can eat that?s what You order. Unfortunately whole other restaurant gowingy down?
February 2025 by 10 30
Not the best
February 2025 by Lorraine Hunter
Wheelchair accessibility: Disabled parking and accessible doorway
January 2025 by Mark Crawley
It's ok
January 2025 by Jim Donnachie
Drive through order then had to wait 20 minutes for my order and then everything was cold,
January 2025 by Terry Howley
Ordered a caramel hot chocolate on the picture it has cream and I think chocolate sprinkles but when I opened the lid no cream also my wife?s latte was cold. We got it to takeaway but only walked across the road to the hotel so not like it was a long time before drinking them
January 2025 by Iam Pathfinder
Manager was more obsessed with chatting to her pathetic wee pals and then after her conversation she buggered off into the back to flirt with burger flippers.
Do yourself a favour mark, fire everyone and start again ??
January 2025 by Thomas McEwan
Food was cold and the order was incomplete.
December 2024 by Angela McCarthy
For a McDonald's this is certainly one that has faster service.
December 2024 by daniel condick
Food took ages to get handed over. The staff wasn't the problem just think management needs to have more staff on when it a weekend
December 2024 by Sean Clark
Every time there is something missing from my order, this time it was 4 large fries.
December 2024 by 000
Orders constantly wrong. Barely take any notice to sit in orders, sometimes you have to go up 40-minutes after ordering a simple meal to remind them that you ordered food. Orders are ALWAYS wrong, underfilled, or missing items. Despite all this, online orders fly out the door like nobodies business while physical customers sit twiddling their thumbs. Disgrace. Really, one star is too much..
