January 2024 by Gemma Brown
Worst customer service ever, spoke to someone called Courtney who claimed she was a manager was only in to collect my new phone which was delivered there and she said i needed a appointment even though EE call centre told me I could go in at my convivence. when she stated she had a appointment in and i couldn't be seen (Even through for the next 40 minutes until i got my phone she floated about and was in and out the back shop with no customer) i challenged this she said she refused to serve me due to the way she was spoken to. i was with 3 kids and my sister and the only one that was rude was her. following a call to EE call centre they stated that they were to serve me and contacted the shop. when i re-entered the shop i was left waiting for 20 minutes with no one acknowledging me then eventually a boy served me who actually asked if I was ok given the way Courtney spoke to me! (even staff know) Spoke to EE and put in formal complaint about her and the other female staff member who also decided to ignore me. Avoid at all cost!
December 2023 by Ujwal Panta
Not bad
November 2023 by sheraton gallacher
Alison the manager is always welcoming and friendly. Lovely atmosphere.
August 2023 by David Kilgour
Excellent fast service ticked all the boxes
August 2023 by helen morton
Staff were easy to talk to, and my problem was solved immediately, well done you.
January 2023 by Alison Mcleod
Got served by Gary who took care of all my needs regarding broadband and phone upgrades,very polite and helpful 10 out of 10 for customer services
January 2023 by William Somerville
Very helpful and great service
August 2022 by Michelle Johnstone
Great service from Kieran at the Greenock store
July 2022 by Sylvia Barrie
Very helpful staff.
June 2022 by Michaela Hlaing
Fantastic service throughout. The girl who served me was very helpful and kind. Answered all my queries very well. Many thanks.
May 2022 by Tom Crozier
Long wait before anyone came. No proper answers to questions and wrong information given. Found staff rather rude and a complaint lodged.
February 2022 by Patrick Cleisham
Fantastic service I received with work carried out on my phone
January 2022 by Alexander Murphy
Staff are really friendly and helpful
January 2022 by John Docherty
In for phone mot staff brilliant
November 2021 by Jessie Hendry
Lovely friendly staff ,very helpful, excellent Customer Care been with them for about 15 years , highly recommend them *****
