March 2024 by Duncan Macdonald
Brian sold a car to my son Shaun it was fantastic service sat and made sure Shaun was happy with car got superb price for old car and at all times Brian never tried to sell or pressure you into buying car unless you were happy with everything even sat an talked about football really enjoyed everything about Arnold Clark and highly recommend this branch to anyone buying a car an Brian again was fantastic with all his help and work he done thanks Brian and all Arnold Clark at east Hamilton street branch
March 2024 by Craig Harkness
Dealt with Brian Kelly on a couple of occasions now, always friendly and helpful, keeps me well informed throughout the whole process
February 2024 by Lori Brennan
Ryan was so helpful, made the whole process so smooth and straightforward. Everything was as mentioned and was always on the other side of the phone for any questions! Couldn?t recommend him any more!
February 2024 by William Milne
Very helpful and knowledgeableSmooth transaction
February 2024 by Tony Kaye
I bought a VW Tiguan from Arnold Clark at Greenock, where Brian Kelly managed the process with me.Brian was very ?customer friendly?, attentive and efficient. This was our first time buying a car in this way and Brian took the time needed to explain what would happen and what we would need to do. The process worked seamlessly and a fair valuation was given for our trade in (which was honoured) and we are now are the happy owners of a nearly new car.I would recommend Arnold Clark and further recommend dealing with Brian Kelly.
February 2024 by Joseph McMahon
"Only solutions here, not problems."We can only give the highest of praises to the staff at Arnold Clark East Hamilton Street. An excellent experience overall with an excellent car to serve me for the future.Some may say the starts were aligned for this one.5 years ago I purchased my first car (before I actually had a licence to drive the thing) just up the road from this branch and had a brilliant experience working with Andrew.As my finance was coming to an end and circumstances were changing I began researching for what I would deem a worthy replacement for my ever reliable Skoda Citigo. I arrived at the Skoda Scala (the Skoda convert that I am) and began searching the market for what prices were, what critics thought of the car and where it fit amongst others on the market.Absolutely sold after everything I read and saw I was eager to go and inspect one in person: lo and behold there was one sitting at Arnold Clark East Hamilton Street asking for the taking (what a coincidence).We had a brilliant experience with Ryan Blaikie (who turned out to be a familiar face, another odd coincidence) on day one who took us around the car (the boot size being the first thing to inspect) and was able to provide excellent insight to the market overall.The following day, we returned and, accompanied by Brian Kelly, (who also turned out to be a blast from the past, a further odd coincidence) took the car for a test drive. Consider me sold.An evening conversation (with a road trip down memory lane) concluded with one reserved car and an application sent off to request finance be approved. Less than 24 hours later: good to go and collect the car the next weekend.Of course before driving away with the car it turned out we had one more familiar face to meet, one last concidence.
January 2024 by Gregg McAulay
I have purchased a used car from this branch of Arnold Clark and dealt with David Tait. He was very friendly, efficient, knowledgeable and all round just made the whole process very easy. He even dropped off my house key at my home after I left it attached to my old set. I will only buy a car from David from now on after a very pleasant experience. He is a credit to this branch and thoroughly deserves any custom that comes his way.
November 2023 by Vanessa Harvey
Everyone one I dealt with at the Greenock Arnold Clark were so helpful - could not have got better customer service. One car was serviced and I was kept up to date throughout. Just bought a new car from Brian Kelly. Brian could not have been more helpful in getting the car from another branch, talking through the details and having it ready to collect within a few days. Will definitely be travelling a bit further to use this branch again.
November 2023 by John
Bought a second hand car several months ago . The car was delivered to local pick up centre. It was very well presented. I received a good price for my trade in. There was a bit of a problem accessing service history but this was resolved. A pleasure to deal with Brian Kelly.
November 2023 by Jack Ryan
Had some mixed experiences with Arnold Clark in the past, but saw a 2016 Kia C'eed that caught my eye on the website so decided to drive through from Falkirk to take a look, and met Brian, he provided a great service from start to finish, along with other members of the team at the garage (David, Sean/Shaun, apologies for the spelling!) Very personable and easy to talk with, they all heavily value making sure the car is right for you rather than just looking to make a sale. I would definitely come back to this branch, despite being a bit smaller due to the service received. Well worth the hour's drive!
October 2023 by Marc Berman
Great service! Top notch staff - Brian Kelly is the best! Love my new car!
October 2023 by Sandeep Brar
Great experienceMr. Brian truly is the best- Although I have not met him personally because I live in Wolverhampton,he has been working with me over the phone and through text messages .He has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. Brian has been nothing short of extremely professional and responsive. The car arrived at my place and looks fantastic- I will be referring everybody to him, despite the fact he is out of state, and definitely plan to purchase all future vehicles from him. Totally great service
October 2023 by Craig Lang
I have bought 4 cars now from this branch all from Brian Kelly and every time the experience has been seamless. Never puts you under any stress and is great at managing your expectations from start to finish!
October 2023 by Paul Hegarty
The worst company going, my company has hired vans off them for years but since covid they have just been so bad, taking months to fix or replace vans ....when our contract expires it won't be renewed as I'm pretty sure they have violated it
October 2023 by Lisa Fallon
Great friendly service from Brian at this Arnold Clark. Can recommend them to find your next csr. Thx.
