September 2023 by ross dougall
Ordered a few times now from IBT always great service, well stocked website, fair prices. Delivery always quick and free which is a bonus.
September 2023 by Graham Rodger
Good service , good choice and quick delivery.
September 2023 by Kenny MacDonald
Great service and cater for the individual DIY jobs aswell as bigger projects. Very helpful
June 2023 by Peter Ramsay
Great customer service and their products are reasonable priced
May 2023 by Nick Whiteley
Gerry was really helpful. We requested a custom decking kit which he specked for us. He answered all queries straight away and made everything very clear. Great customer service!
May 2023 by Rob Sturman
Fantastic service, helpful staff and way cheaper for materials than B&Q.
April 2023 by Jessie Hannah
Order delivered on date stated , young delivery driver very helpful he place bag's of slate on area in garden where to be laid,much appreciated,thank you ,would recommend your company to family n friend's.
April 2023 by Alan F
Magic, friendly, promt service. At at reasonable prices. Thanks to ladies on the front counter. AJF
March 2023 by georgina craig
Management were great when I contacted them re one of their drivers that passed two horses, already anxious about diggers and low loader, faster than guidance recommended. Thanks
February 2023 by Gabriela Popa
Delivered exactly when they said. The materials were placed where I wanted. Fantastic service!
January 2023 by Shaun Coyle
got all the wood for my decking which was no small job, fantastic service, quickly delivered, very professional
October 2022 by W Wallace
Jim is brilliant but all the other staff have been changed and they don't know what they are doing..the place is not the same now or it would have been 5 stars. Their change is for the worse
August 2022 by Mike Tetlow
I needed joists and boards for a new decking. Having looked at the bad reviews of various timber companies on line, I decided to use a fairly local company in the event that If any boards were damaged on delivery they could be replaced quickly. So glad that I chose IBT. The customer service was excellent and delivery was quick and came on the day I wanted. After unpacking the goods I found that 6 boards were unsuitable. A phone call to IBT and they were replaced within 2 days. Fantastic service. No hassle and very pleasant sales and delivery staff. No hesitation in recommending this outstanding company.
August 2022 by Justine Wallace
Excellent service, just popped in to check on stock and availability and was greeted by very friendly receptionist who showed us personally and took time to produce quotation.
August 2022 by Kyle Wilson
After phoning a few places around falkirk I managed to find ibt & get a very very good deal for timber for my fence alot of the prices were 30% more expensive however the girl I dealt with was amazing and when I called back and spoke with the other chap he gave me a cracking deal below the budget I had. Thanks again guys ??
