September 2024 by Steven O'Neill
Went for lunch/dinner after visiting the Kelpies.
I had a starter and a main and both were excellent, and the service was also very efficient.
The starters were all pretty pricey, and the mains were on the higher end of what I would have expected to pay, but given how good both were and with good portions size I do feel it was reasonable value.
September 2024 by Becca Davis
We attended this restaurant due to staying at the hotel for a wedding. There were 13 of us booked in in advance. The service was shockingly slow (over 1 hour from ordering until we received our starters). The food we all agreed was average of taste and presentation. The staff only came to us twice during the whole 2.5 hours we were there to take drink orders. A few went up to the bar to request drinks to be met with ?we will come over? which was not received. After our starters it was another 20 minutes until our main meal. They took a while to remove empty plates after finishing as well.
Two of us went to find the complaints procedure to discover there was not one - we simply had to discuss this with a waitress. We acknowledged this was not directly the waitresses or chefs fault but more the lack of extras to work when it was a busy night. Sadly we were disappointed and all 13 of us will not be returning to this restaurant due to the length of time it took to serve.
I asked for a resolution to this and was met with nothing so requested at least a discount off our £300+ bill which we thankfully got.
Sadly would not recommend booking here if you are staying in the hotel with al large group. A real shame as it looked a lovely place.
September 2024 by Peter Nightingale
Awesome food great service highly recommended
September 2024 by Phyllis Coffield
Stopped here for a quick lunch. Excellent customer service and great lunch too.
August 2024 by Andrew Bennett
Nice food. Great service. They even did a take away for me which they don't normally do.
August 2024 by Stuart Norris
One of the worst experiences I have ever had in a restaurant . the food was barely edible. the hygiene was the worst I have ever seen in a food establishment . The staff were unwilling to listen to what I had to say. And it's the worst amount of money I have spent in any restaurant ever
August 2024 by Nicola Aitchison
On walking in to the rest the impression you get is it's going to be good, and as we sat down we had high hopes, but on being seated another table had a glasses broken on it which caused the glass to scatter on to the floor, it took the staff 20 mins to even start cleaning it up, and using a floor brush to sweep up the glass from the table made us think have we made the right choice to eat here. We had our starter which was nice. And then our mains came and my husband feathered beef was full off grissel and didn't look very appealing and my own nachos were very bland and I have had better ones made at home. I definitely would not return or recommend this place. When my husband spoke to the server's he was accused of being rude when he pointed out how unhygienic the cleaning up was and they weren't very happy about the comments or feed back. Will definitely avoid in future.
August 2024 by Kevin McGlynn
Although not overly busy the food did take some time to come. However it was fresh and tasty. Service was great. Very attentive.
July 2024 by Chris Wood
Very tasty burger and chicken caesar salad ?
July 2024 by Sonja Weiß
The steak pie was excellent, the burger was mediocre.
July 2024 by Oli Watts
The food was perfectly fine, not very inspired but I did just pick a burger so maybe my fault.
Service was in 2 parts. The first waitress was smiley and present unfortunately we didn't see much of her. The second was really grumpy, forced, and mostly trying not to make eye contact. Guests were left waiting to be seated for so long, I had second hand embarrassment.
July 2024 by Kylie Brennan
Food was simply amazing from Entree to Dessert. Cosy atmosphere and friendly staff. Highly recommend.
June 2024 by Andrew Murphy
Went for a catch up with a friend. The place was quiet at the time we were there so we were able to get a table without booking ahead. Food was lovely and a good choice
June 2024 by David Cairns
Had a family meal for 8 adults with 1 baby in a high chair for fathers day. Everyone enjoyed their meal.
June 2024 by ITC Gray
Dined on a Wednesday evening and was well pleased.
Meat in steak pie was really tender, a little bit more pastry would have been appreciated.
Peaceful ambience, nice staff.
Will return for sure.
