Worst banking service I have ever used. Cashier never had a clue how to use the machine. Machines were faulty, total joke of a service all outdated!
October 2023
Great and friendly service at this bank.
December 2022
Attended Grangemouth branch today as the Falkirk branch is currently closed. An atm kept my card last Saturday, due the postal strike i have not as yet recieved a new one.. I took bank statements, my expired card and a utility bill. The lady i dealt with was great, understanding and i was able to make a cash withdrawal... read full comment
For over 320 years, Bank of Scotland has supported the people, businesses and communities of Scotland. We are a financial partner to our customers through our network of branches, internet banking and mobile app, as well as the mobile branch service. To find out what accessibility services are available in your local branch, search for it in our branch finder.