January 2024 by Will Madley
Very good value for money compared to the other nearby pharmacists and cosmetics stores. With a male point of view the razor packs and gift packs are one of the best selections available.
July 2023 by Brian Sharp
Excellent choice of products, friendly helpful staff
June 2023 by Donna G
Good stock helpful staff
June 2023 by John Boyle
Pharmacy was fast and efficient as always.
December 2022 by Fiona Pattison
I wont be back ,no pharmacist in store when i went to collect my prescription which had been there since last week i asked why i couldnt have it as it was already made up [they told me it was ready ) and sitting in the drawer any way i went back at 2pm and saw the staff whisper and mutter something to the pharmacist about me he then preceeded to come forward and scold me like a child for " yelling " at his staff which i hadnt done and i told him so he said his staff werent liars and had no reason to lie so i told him they were liars and by taking their word he was calling me a liar ! I have had problems with Superdrug in the past so i wont use their store again just a warning to other customers about how rude the staff there can be
December 2022 by Tom Robb
Dealt with quickly by Chemist but, unfortunately, did not have medicine I required.
December 2022 by Courtney Kinnaird
Do not go here, staff are rude and cheeky, will not be back
November 2022 by Tamara Harrison
Great prices if you use your loyalty card
November 2021 by Charles Judge
Staff very helpfull with showing me where stuf was that I was looking for
September 2021 by Suzi Ross
Good place , lots of cosmetics even for sensitive skin , Staff are friendly and helpful with advice , there is also pharmacy inside the store
August 2021 by Sacha Miffy
I started using this pharmacy after many horrible years at another Glenrothes one (Lloyd's, take a guess which one). I have always had faultless service here. Always greeted warmly, items can be ready for collection in 15 to 20 minutes, but on the rare occasion they are too busy to do that they always let you know. Staff are well informed and knowledgeable about the retail products they have. I will never use another pharmacy and recommend Superdrug to everyone in Glenrothes!
August 2021 by Clair Boyle
So quick briefing, I've collected meds weekly from here for well over a year and never had any issues with staff. Always pleasant friendly efficient and helpful.The pharmacist that i usually deal with is always fast effiecient friendly and such a lovely lady! I guenuinly look forward to collection and a nice chat with her.I called Thursday (17th) due to an issue and had verified that my medication would be available Friday morning by 10am for collection. Unfortunately when arriving the pharmacy was closed on Friday due to staff issues so i had to make emergency arrangements with doctors for my medication.I work until 5pm and 20 minutes travel traffic dependant and no one was available to collect today for me, so i rushed after work today to go collect my medication ariving in superdrug, Glenrothes under 5 minutes from closing.Assuming I was just collecting and would be quick I was met with a rather frustrated assistant who told me she didn't have my medication after looking and i was to come back another day. Obviously expressing concern I needed the medication for today onward, and I had none left, I explained to her I had to get an emergency script from the doctors on Friday to do me until yesterday and I haven't had my medication today and I was worried about being without.Kindly, the male pharmacist done what any ethical pharmacist would do and indeed any decent competent human being would do, he explained he would make an emergency script to do a couple days (2) so I didn't have to go without my medication and I was to collect my regular one tomorrow or the next day.Unfortunately the pharmacist's assistant wasn't impressed with this and stormed off into the back doors of the shop making a comment to a staff member of superdrug shop, not the pharmacy, about myself. When the door closed she persisted to loudly discuss my situation and personal details to yet another staff member of the shop which i could hear clearly from the other side of the shop. During this the first member of staff she encountered, now standing at the door and public entrance, ensured clarity in her vocals to a member of the public and security guard about how she would never go into a shop just before closing and bad mouthing myself which again was loud and clear for all to hear.When i then asked the pharmacist's assistant's name she proudly told me, to which I questioned as to what her second name was, she sarcastically responded that everyone knows me as *first name* and smiling when the member of staff she breached my confidential information with laughed and told me to have a nice day.Obviously this left me the whole ordeal of around 8 minutes standing uncomfortable and trying to hold back a panic attack and containing my emotions extremely uncomfotably. I have never in my life experience seen such unprofessional, targeting and volitile behaviour from shop and pharmacy staff.I will be seeking legal advice and making offical complaints with the names of the staff members involved to ensure that this does not happen to another. These people deal daily with vulnerable people and the pharmacy with confidential information which should not be abused as it has today.I can sympathise at the end of the working day we all want out and home as quickly as possible, but unfortunately on some lines of work this is interrupted and can not be helped sometimes. Under no circumstance should this be taken out on the customer or client! Never mind targeting and bullying them publically.I look forward to responses to my complaint and to what further justifiable action i take depending on the outcome.
August 2021 by Susan Cameron
I love Super Drug.The staff are very helpful and friendly....especially the pharmacy department.They are extremely knowledgeable and very helpful staff.I won't go anywhere else.
August 2021 by Gail Bannon
I used the pharmacy staff we're friendly and efficient. Service was quick.
August 2021 by monika modrzejewska
a hopeless pharmacy, today they sent me back 2 times and 4 in total, when I wanted to get vaccinated privately. I advise you to avoid this place. I do not recommend.