December 2023 by William Carr
I had a major error in my billing....phoned shop...' there only to sell phones' and unable to help in erroneous billing!
December 2023 by Shona Mutch
Had a big shopping list .They were busy dealing with customers as well as 2 incredibly rude, exceptionally obnoxious and entitled customers.I was given a time slot about 30 minutes after I walked into their shop which was superb and they texted me to ask me to make my way back into their store .They helped me with everything & nothing was too much trouble .I had to go back the following day due to a lost phone , etc , etc ??.same again ??super kind , friendly , helpful , patient ( I?m not the sharpest knife in the drawer with tech )???I even went back twice within an hour of leaving and they sorted out my ? challenges ?.Can?t recommend highly enough .Great team work , friendly , patient and can help even the most ?tech challenged ? !Terrific team !Many thanksShona
December 2023 by Nicola (at warmerlife)
Andy was great with helping answer my query
October 2023 by Tony B
Helpful and professional staff in a rather dinghy mall
June 2023 by Van Toan
Nails unicorn way shopping center GlenrothesThanks you for customer loving care please
May 2023 by Greg Harris
Staff here are helpful and always give the best experience.
May 2023 by Steve CS
Really friendly helpful staff
April 2023 by Lynn Bryson
Disgusting service from this shop, my mum upgraded online and was advised that she could go into the shop to help her set up her new phone as she would would find this difficult being in her late70s, and was quite prepared to pay for this service, male member of staff was rude to her and refused to help her set up her new phone offering her paper instructions to take away with her and stating it was easy, there was several members of staff in the shop none with customers at the time, I'm sure someone could of taken the time to assist her,We have 3 O2 customers in our family and will not be upgrading in the Glenrothes shop.My mum went in to Currys in Kirkcaldy , Car Phone warehouse, a lovely gentleman was kind and set up her phone for £20 and transferred everything over for her, demonstrating amazing customer service is available if you shop around . Please 02 learn from this .
March 2023 by Duncan Reid
Total waist off time, fobbed of between them, customer services and Virgin Mobile.Free O2 sim card from Vigin Media is not free and causes major problems that are impossible to fix. I now have a £440 debt from O2 on credit report I new nothing about, only found out when I went for a loan, I now have poor credit rating
March 2023 by George Smith
Went in to purchase Phone for Granddaughter staff was very helpful shop was nice & clean
February 2023 by Robert Thomson
Thanks to Derek and Andy. For the great service and friendliness.when I got my new phone. Cheers.
February 2023 by Gustavo Erivan
Asked for a 4GB/64GB phone, received a 2GB/32GB. After the mistake, they said they didn't have the 4/64 in store.
December 2022 by Eric Low
Fantastic service from these guys especially Kev who went out of his way to explain our choices. Extremely professional and friendly.
December 2022 by Scott Chrystal
Friendly service Good all round experience. I bought a new phone for my brother the staff couldn't be more helpful.
December 2022 by Amina Hassan
Good shopping look thing fun I wish ownerswould shut the dog up they should know not allowed dogs in and out shopping
