February 2024 by Thomas Maloney
Had my fiesta not here last year where they said I needed a new headlamp went to a garage today for not to find out headlamp incorrectly fitted and the other headlamp had been adjusted too low, now having to buy another headlamp. Most unhappy customer who won?t return with any of my cars
December 2023 by t i m
Amazing folk who do honest work at the best price they can - really appreciate the team! Highly recommend to anyone looking for a reliable place.
November 2023 by David Girdwood
Great guys on reception and always willing to help
November 2023 by christopher colechin
I'm not going into detail or ill be here all day. I had to put 1 start just to be able to write a review and they don't deserve that. All I'm going to say is take my advise and avoid this place like the plauge.
October 2023 by Lorna Stewart
Very helpful. I had a problem with my exhaust which they looked at for me the next day, they fixed it within the time frame they gave me and were very reasonably priced. The staff were all friendly and kept me informed. Will happy use again.
September 2023 by Alison Gourlay
Shocking customer service and aggressive manner after being a customer here before. I?ll never be back after being made to feel belittled and intimidated by 2 men behind the reception desk (one of which I believe was the manager) and another 3 men listening in. My car needed a bulb to pass the MOT and the garage didn?t call me and explained ?The test had finished? you?ll need to have a re test. On the phone I was told the garage closed at 5 but when I checked the website it stated 5.30 so I called back as I needed to pick my car up just after 5 and with an aggressive manner was told ?well the garage closes at 5.30 but the men finish at 5 and were not moving 15 cars just to get your car out ? !!! Absolutely shocking and very disappointed. Maybe they weren?t happy as my car needed some work done for MOT and I took it elsewhere and saved myself over £200
August 2023 by John Ford
Great quick and professional service for my MOT.Will absolutely use again.
July 2023 by Fee Ramsay
Can't recommend these guys enough. Helped out twice now in an emergency, and very reasonable pricing. Thank you!
July 2023 by Allyx McCabe
Exceptional experience with Fife Auto Centre this week! Saved me hundreds of pounds on the work required to pass MOT. They went above and beyond, collecting my car from other garage and kept me well informed along the way! Could not appreciate or thank them more! Thank you again.
July 2023 by Hamish McGovern
I was even allowed to go home withoot paying. Good tempered Eck, gave me a freindly call. I'll remember next time. Good tyre, good service. Hamish.
June 2023 by Molly Malone
Not too happy with FAC Glenrothes and their estimated Auto Data used to work out labour costs, which were excessive. Honesty and transparency are appreciated and expected.I have complained but FAC have not accepted any ownership or liability. I am extremely disappointed with my experience at FAC Glenrothes.
June 2023 by Allan Caldwell
I run a Mercedes CLS which has been a very reliable performer over many years. However, it recently developed a performance issue and, rather than travel over the very busy Queensferry Crossing to Western Mercedes in Newbridge, I opted to visit Fife Auto Centre in Kirkcaldy (?FAC?) following a recommendation. The fault was diagnosed quickly and replacement Catalytic Converters were fitted. Following the repair, the car drove as it used to with its usual very smooth performance. However, a few days later the car suffered an intermittent loss of boost. FAC took the car in immediately and replaced the Turbo Actuator which seemed to fix the problem.The problem unfortunately returned and FAC took the car back in for more diagnostics ? after some time in FAC the problem was not identified and I was therefore left with a malfunctioning car. Prior to me needing to escalate the issue with FAC, the Operations Director contacted me and he took immediate ownership of the problem. The car was taken to the FAC Branch in Glenrothes and no resource was spared to ultimately resolve the issue. At no point was there any hint of FAC looking to charge for the additional time and significant resource dedicated to resolving the issue. The car is back running like a dream and I can thoroughly recommend FAC given their enormous efforts to fix my beloved Mercedes. Furthermore, when the car was returned to me it had been fully Valeted and FAC even organised for the Alloys to be fully Refurbished as they had been showing signs of delamination.The car is due its MOT and Annual Service in June and is already booked in with FAC given my confidence in their Service levels.Allan Caldwell 30 May 2023
May 2023 by Gillian C
Just want to say a huge thank you to you all. I called in the morning a the car was sorted by early afternoon. I had a nail in my tyre.You went above an beyond for me thank you so much it?s appreciated.I will deffo be back.
March 2023 by Janette Beath
First time I have used Fife Auto Centre for a service and MOT, I would highly recommend them super friendly staff, quick service, easy parking etc I will be back thanks very much.
March 2023 by Daniel Barnes
Been a customer for a few years, they always look after my cars, friendly staff ??
