January 2024 by Summer B
Came for a 24th birthday and the bouncers told us upon arrival we ?didn?t fit the look? they were going for and we weren?t getting in. They didn?t even bother to check anyone?s ID which was disappointing considering the youngest person in the group was 20. Had a booking and had paid a £50 deposit and still weren?t allowed in. It?s a shame as I have been previously and had no issues when with a group of girls and all quite drunk but as soon as we go with a group of mostly boys and have barely drank we are turned away. Comes across quite creepy! Wouldn?t recommend and definitely won?t be back.
January 2024 by Navigate37690709932
went for my 24th birthday and before we got to the place they said we were too young and refused entry even though I paid a £50 deposit
January 2024 by richard r
Lack of knowledge on behalf of staff was shocking. Was told that my step son could not have a beer with his meal as he had no ID Clearly allowed in restaurants. Even waitress said he could have a beer with his meal but not a cocktail. Doorman agreed however manager said nothing was allowed as he was under age. He's 18. When making the booking I was told it was a restaurant but manager said it was a bar. Know your product before you sell it!! And decide what it is before you mislead people. Very disappointing wouldn't recommend it to anyone.
January 2024 by Cnp12356
We booked for an office dinner early in December! The service was really slow and poor. We booked in advance and knew we had a 2 hour time slot however the service was so slow that we were still finishing our food when they told us they needed the table back. It took 75 minutes to receive any food at all! We wanted to order desserts but were not even offered as the next table had arrived! We understand there are staff shortages, we work in the hospitality industry ourselves but if you don?t have enough staff to service a medium sized table (seven) then extend the time period. We also only had 2 rounds of drinks in the 2 hours due to slow service! The food was good which is why they got 2 stars!
December 2023 by Catherine T
Came here with my son and partner and was very disappointed with the service as although my son is over 18 without his Id they would not serve him a beer or wine with the meal which is clearly legal in Scotland as we was having a meal anyway. Very disappointed won't be coming here again !!!
November 2023 by Camper18519860917
Awful experience with a horrendously rude hostess who clearly didn?t want to serve us as we aren?t from Edinburgh. Plenty of very friendly bars nearby so avoid.
November 2023 by Richard H
Arrived around 9 on a Sunday, which was acceptable given the time, but the place was empty. Unfortunately, they didn't have the drinks we wanted. We ordered wings, chips, and a burger, but my burger was incorrect, and the wings weren't the Jack Daniel's variety we ordered. Instead of complaining, we just removed the service tip since the kitchen was closed. The lone barman appeared disinterested in both being there and doing his job. Accurate orders are crucial for customer service; improvement is needed for better tips. While the food and drinks we received were okay, the overall experience makes it unlikely for us to return.
October 2023 by Daydream31845046971
Came for some birthday drinks. Really good vibe and all the staff were friendly and welcoming. Free birthday Prosecco as well!
October 2023 by 491seank
Pretty grim tbf. Decent beer, poor food. Pizza tasted like desert, so sweet. Everything seemed frozen or bought in. Didn't taste the burgers - maybe they're OK. My wife's halloumi salad was hilarious - a massive pile of lettuce and onion with some packet frozen n deep fried halloumi sticks thrown on. Go and have a drink, the staff were lovely.
October 2023 by Resort68650196995
Myself and a group of friends booked a table here for a 30th birthday celebration and we all had a fabulous time. The staff had informed us when we arrived that they were short staffed that night, however you would not have known as they were very attentive to our table making sure to come round often to take drink and food orders. The staff are always polite and an absolute pleasure to interact with. We did an itemised billing system and the girl at the till was very helpful and patient as we all went up to pay for what we had individually and we very gladly left tips. Thank-you so much for a wonderful time and we will definitely be visiting again soon!
October 2023 by George S
Visited for the Edinburgh Cocktail Week with a few friends. We were served by Matthew and Mark who made us some delicious cocktails. Overall felt very welcome and the atmosphere was great, will definitely be back!
October 2023 by 967daisye
This is the third time I?ve been to candy bar because prices can?t be beat. The food and drinks are great value for money. We arrived late and I called ahead to let them know and they were still very welcoming and we still got our table no problem. We weren?t offered any napkins with our food which normally I wouldn?t bother about however we also had no cutlery as the food was easy to eat with our hands which I don?t mind at all but definitely needed a napkin! We were given the wrong bill at the end but none of us even noticed and the staff quickly rectified it letting us know it was the staff members first week which is totally understandable and as I said we didn?t even notice. Overall a great visit, good food and exceptional cocktails!!
July 2023 by 13mihaelan
We went with my sister yesterday to have a meal as we have visited the place last year when we were in Edinburgh and loved the food. This time however they have refused to serve us because it was 7:24 pm and apparently if you have no ID you can?t even eat there after 7pm. We said that we won?t buy any alcoholic drinks but they said we can?t even eat, ridiculous. This is the 1st time ever we had such a bad experience going to a restaurant/bar or pub to eat. Will not return there again.
July 2023 by John Smith
Lovely staff always a friendly smile from all the girls behind the counter.
July 2023 by Lauren W
Staff and service are terrible. Waited over 30 minutes for my drink at the bar and when asked the bar staff about it they said they hadn?t served me after going back and forth and needing to show them my online banking to confirm I had bought a drink they finally made it. Staff were extremely rude after that to my friends and I. Other friends at the bar over heard them calling me a ?bitch? and a ?cow? 0/10 would no recommend anyone to go.