September 2025 by margaret gill
Spoke to Kirsten (Monday 8/9), what a lovely, kind and extremely helpful lady. She went way above and beyond to try and help me find a Law book which they don?t stock. Really made my day. Thank you so much. Tell your manager you deserve a pay rise ?
January 2025 by Zoe Lusanpi
So excited to find the books. Helped a lot.
October 2024 by Ultimate- X-James
I've never had such bad customer severs in my life. no one at the counter to sever me i saw them in the back and none of them would stop talking and laughing for a minute to serve me. Never coming back here again ?
July 2024 by John Jardine
A decent little shop.
November 2023 by Matt Staunton
Great selection
September 2023 by Mangala Fwati
Scott's service at WHSmith today was a breath of fresh air. In a time when personalization can be scarce, he brought back the charm of old-fashioned customer service. He engaged me in a genuine conversation about my purchase and made sure my purchase was wrapped with care.It's good to see that services are personalized like it used to be in the old days. Scott's warm demeanor and attention to detail left a lasting impression. Thanks to him, my bookstore visit was a delightful experience.
July 2023 by Shraddha Dharerao
You will find different variety stuff from books to school stationery , greeting cards , games and toys much more.
February 2023 by Danny Gorman
Staff are very rude? I wouldn?t recommend coming here, I hope it?s permanently shuts
July 2022 by Pat
A pur rip off merchant shop ,shocking prices for a bottle 9f juice at £2.00 never ever popmn here again can see y it's dead, don't deserve 1 star
October 2021 by RobertM-1462
I got short changed in the past and saw unprofessionalism by the manager on another occasion but never had a problem until a "new" member of staff was processing a payment and messed it up by not paying attention. I checked receipts on the spot, informed him and then another staff member what happened only to be told I had an "attitude" (No, and hardly surprising if I did as the new guy wasn't properly trained).A manager (Lynne) took over but had great distain for me (the customer), so I told her the situation and she promptly told me that I was "barred" (which was amusing).Amazing country this.Customers raise a genuine complaint about the standard of service and they abuse their managerial position in an attempt to save face.I'm hardly ever in there and never had a real problem in there before as I've previously stated, so them barring me will have less than zero impact on me but I will be lodging an official complaint in due course due to the principal of the matter.
July 2021 by Jonathan Solomon
Unfortunately, the veneer of politeness is not matched by honesty. I had a voucher and the terms prohibited its use together with another voucher. At the till, the sales clerk added another voucher of her own which invalidated mine. They cost me £5.
July 2021 by EM
I was waiting in the cue and a young man did not stop staring at me, then he started speaking to me in really bad manners, if i was ok, if I did not know how to use the self service machines,.. then I said him i just want to pay to the assistant and he answered imatitating what I said and laughing at my accent really shameless. It was incredible. I do not know his name, I guess he works there because was at the desk but he did not had any uniform and did not wear any face cover, just a tracksuit and he showed a badass attitude. 13 - December - 2020, it was around 3:30 PM
July 2021 by Donald Morrison
Awful store where they have a guy at the door that is supposed to enforce face mask covering but doesn't do his job.On the day of my visit to the shop there where quite a few customers without face coverings and did not have a lynard making them exempt.
January 2021 by C Ronaldo
Not bad layout however service is slow
September 2020 by Maury
Spacious shop, wide range of products to suit all budgets, wide range of books, games, magazines, instore post office, great customer service, plenty of self scan checkouts available, minimal queue, was served in less than 60 seconds from entering store.
