December 2024 by Kshitij Sawant
I would like to highly recommend Well pharmacy for their exceptional service and commitment to providing accurate advice. As a regular customer, I?ve always been impressed by their friendly, professional staff and their dedication to ensuring that every customer receives the best possible care.
The pharmacists are incredibly knowledgeable and take the time to explain medication options, potential side effects, and other health-related concerns with patience and clarity. Whether it?s a quick question or more in-depth advice, they are always approachable and ready to help.
The staff at Well pharmacy go above and beyond to create a welcoming environment, and I truly feel valued as a customer. Their attention to detail and personal approach make them stand out from other pharmacies in the area.
I highly recommend Well pharmacy to anyone looking for reliable advice, excellent service, and a friendly atmosphere. It?s a place you can trust for all your pharmacy needs.
May 2024 by David McCarthy
I''ve been going to the Pharmacy for longer than I care to admit, most recently there was a manufacturing issue with Creon's which without I like many others simply cant eat.
During time both Rachael the Pharmacist and Rachael went far above and beyond trying to obtain the Creon's, they were in constant contact and displayed sheer determination and drive.
They would check every morning for availability from multiple suppliers and provided continuous updates for weeks, until they eventually managed to obtain some and again called me the same day so I could collect them later that day.
I have read a lot of complaints on here about this Pharmacy, my experience has always been both Rachael's and all other members of staff have always been consummate professionals, always pleasant very engaging, have the patience of a saint and will always do what they can to help and advice at the drop of a hat.
Without their support and drive I don't know what I would have done.
Well should be proud to have such a fantastic team of dedicated professionals all under one small roof.
Best people and Pharmacy ever, they should be celebrated as they deserve it and then some.
February 2024 by Susanne McAuley
Terrible. Can?t remember a time when they got my repeat prescription correct and on time. Someone needs to get that pharmacy organised before something dangerous happens.
August 2023 by Archie Grant
Poor never has prescription ready poor service change to boots
May 2023 by Michael McGinley
Awful - for example is it good for a pharmacy to hand you back a prescription after having it for a week on the basis that they don't have the item (and can't get it) and that I might have better luck getting it somewhere else (maybe customers have access to better supply chains than them clearly)! Amazed this place is still open.
December 2022 by C C
Not only are they incompetent, they are dangerous. My mother has had her medications delivered for 2 years. She'd been waiting for her meds to turn up, but it didn't and she was running out of stuff, so I called the pharmacy only to be told they won't be delivering anymore. I can't believe they just let her run out of the medications that keep her alive. I suggest anyone who cares for their loved ones to find another pharmacy They should be struck off .
December 2022 by ellison coletta
Service at this chemist is abysmal for repeat prescriptions, never ready on time or some medication missing. On 2 occasions have been given someone else's prescription by mistake. Staff change constantly which doesn't help. Time to change pharmacy.
May 2022 by Willy
Worst store people I have ever come across a really shit attitude - they out to sack all the staff and re hire nice people
March 2022 by priya kaur
The service is awful. Been in a few times and each time the service has been terrible. The pharmacist and the receptionist are soo rude. The receptionist is lazy and has no customer service skills. The pharmacist told her my medicine will be ready in 15 mins. The receptionist comes out and tells me it?ll be ready the next day. Completely incompetent. The pharmacist with the blonde hair is horrible as well. She snapped at me ?as she said it?ll be 15 mins? well she never said that. Communication is awful. Will be changing to a different one.
January 2022 by Kayzzles
I've been getting my prescription on a fortnightly repeat for more than two years, but even now they still either don't have it made up every two weeks, or have it made up as if it were for every two months.When it first started happening, their systems were blamed but I fail to see how their system can still be a shambles after all this time
January 2022 by Matthew Lee
Staff attitude stinks, and opened late.
January 2022 by Lainey Price
Staff always pleasant
October 2021 by Derek Mateer
Terrible experience at this pharmacy. Both the customer service advisor and of greater concern the pharmacist provided a very poor level of service. Completely unhelpful, disrespectful and lacking in basic customer service skills.
July 2021 by Elle Mcb
Both the shop assistant and the pharmacist are extremely rude, unhelpful and unprofessional. From the other reviews it seems my experience was not a one off. I have used this pharmacy for 30+ years, albeit with different owners and I will not step foot in here again after the way I was treated. These people are in a position of care through their chosen profession yet have a terrible attitude, no compassion, professionalism or even basic manners.
July 2021 by E Nugent
Really unprofessional and complete lack of customer service. It's such a pitty that I didn't see the other reviews before trying to get a prescription from this pharmacy. From the very start, the pharmacist was rude, clearly had no compassion (odd when you have chosen a profession where you are often dealling with unwell people) and took forever to fill a simple prescription. They also took it upon themselves to hold back the information that they couldn't fill the whole prescription until it was made up and too late for me to take it elsewhere. I suppose they had the last laugh as the final insult being that I had to return to collect the balance. A double insult really.I would advise anyone looking for a professional, friendly and efficeint pharmacy that you are better to go elsewhere.
