August 2025 by David V
Dead bar with screaming kid after 9pm. Poor parenting
August 2025 by Jackie McNair
Went out with friends on Saturday 16th August for a nice bar meal. Food was awful, menu not good and waiting times ridiculous. The food was also overpriced. Meat was thick and chewy in steak pie, chicken pieces stringy and hard to cut. This used to be a firm favourite of ours but we won't be back shame
August 2025 by Muriel Craig
Always pop in here for a coffee or food and we are always made welcome
I reduced the stars on this occasion as the website says last order for meals is 8pm ? we, ( 5 of us ) arrived at 7.50pm on Tuesday evening to be told the kitchen had just closed
Please bear this in mind
June 2025 by Deirdre MacDonald
Brilliant stay and food amazing! Gluten free catered well for. We look forward to returning
June 2025 by Peter Sutcliffe
1. On arrival at hotel I was informed that a cooked breakfast was available from 10am and a breakfast box was offered for anyone wanting an earlier breakfast. This consisted of a croissant, a muffin and a cereal bar!
Nowhere on the booking.com website is it stipulated that breakfast is so very late.
Nowhere on the booking.com confirmation either.
Nowhere on the hotel's own website.
After booking.com confirmed, I received a separate email from the hotel that mentioned this but ONLY AFTER CONFIRMING.
This breakfast timing in my opinion is almost unheard of but all the existing negative reviews on this subject seem to make absolutely no difference to the hotel management/owners.
Having complained twice about this to reception I was given a £10 refund for each room booked.
Secondly, staff do not arrive back at the hotel until 9:30am. Maybe that's why breakfast is so late!
2. In the room, water from the taps is undrinkable and you're alerted to this by a sign on the bathroom wall. Instead they provide approximately 1 litre of water in a bottle, which is supposed to satisfy requirements for all hot drinks made and rinsing after teeth brushing, not to mention water for drinking or filling up my cycling water bottle. Hopelessly inadequate.
3. For my evening meal I had a smoked mackerel platter to start (£7.50)and a burger for main (£16).
About 1oz maximum flaked mackerel with 1/4 hard boiled egg and two new potatoes, halved with mayonnaise and 3 tiny slices of a baguette that were supposed to be toasted but were hardly more than warmed.
The burger was supposed to come with salad, coleslaw and fries. Salad was a few baby leaves in the bun with the burger. Coleslaw was strangely red cabbage in a little mayonnaise. Fries were typical offering.
I didn't bother risking dessert.
4. TV is mounted on an angle poise affair attached to the wall. Fair enough I suppose but I walked straight into it on leaving the bathroom - thankfully just a bump on the head, no blood.
5. TV is a freeview only facility - most modern hotels have a smart TV.
June 2025 by Stephen Mullin
Staff are very helpful and friendly food is good a little expensive but worth it the room we stayed in was number 11 no working shower bathroom not very clean the bedroom was very very poor the bed needs taking to the nearest waste tip we would never go back there so we recommend pass this hotel and never look back we also book for breakfast on Monday we stayed in our room till 10 am then went down no one had come in to unlock the cleaner so embarrassed she could not apologise enough not her fault
May 2025 by Harley Blue
Booked to stay for 2 weeks..
After 2 days of not being able to have a hot shower I asked for a refund , after abit of an argument and owner attempting to scam another night out of me by informing me I had to remove my things by 11am ( he messaged me at 10am - I had asked for a refund the previous evening) so had to leave work and collect my things.
Booked through booking.com, room was reserved by a colleague and used his card details, specifically clicked for pay on arrival so I could with my card. Uplawmoor hotel decided they would take the money from his account so that was a mess about getting refunded back to him and then paying again.
It did make me laugh, I was ultimately made out to be a liar about the shower , after being told it had been checked and been fine, and another conversation apparently the water had to be turned down! I ran the shower for a good 10 minutes every time was tepid at best , there?s a sign to say run the shower and allow it to get hot, so it?s an issue they are aware of, contradictory to this is a sign about saving water by reusing your towels??? Just sort out your plumbing if your going to own a hotel ?
Breakfast not served until 10am ? but do offer a substitute ?breakfast box? consisting of the cheapest packet croissant and cereal bar - no fruit, juice, or anything not out of a packet offered.
Place is extremely dated and poor quality workmanship to try and update the place - e.g the tables are covered with a badly cut pleather material and stuck down with pieces of double sided foam in each corner?
Food in restaurant is expensive and what we had was clearly out of a freezer bag. Staff in the bar were very friendly and cannot fault the hospitality , aside from the owner who was rude and abrupt.
Would strongly advise to go elsewhere , don?t be fooled by the ?runners up in 4 in a bed? sign.
May 2025 by Yvonne Duncan
Visited on a Thursday for lunch, afraid to say food was not great. Very small portion for the price compared to your competitors.
April 2025 by Sandra Harvey
Had our first visit this evening.... really nice food, excellent host, lovely atmosphere ?. We will definitely return!
April 2025 by Alan Dapre
Just had the best Haggis, neeps and tatties EVER. I have lived in Scotland 18 years and this is the best I've eaten. Well presented with a panko style crust, a layer of neeps, topped with a generous swirl of mashed potato. Peppercorn sauce adds a bit of bite. James is an excellent host. Chef and staff are to be commended. Dog friendly inside too. Well worth a visit.
April 2025 by eamonn kelly
Excellant food ,fun and attentive service. Highly recommend. Some really nice different dishes on menu. Fair had our palettes tingling. Yum yum yum .
March 2025 by Christina O'Donnell
Lovely food with a £12.50 cheaper menu option. Staff very friendly and service quick.
March 2025 by Brenda Mcmunnigal
Was there today for lunch. Very good reception, made to feel welcome and food was very nice and reasonably priced
Will be back
February 2025 by Angeline Sentance
Just returned home from 2 nights at the hotel. We came for a friends birthday party in Neilston and stayed here as Bed and Breakfast. We really enjoyed our stay. The hotel is very clean and cosy with a lot of character. Shower was great. Breakfast both mornings was delicious. The staff were all very friendly. We will return next time we are up from London
January 2025 by Cathie
Tomato soup not very good. Watery
Otherwise good late Xmas lunch.
