Tried to renew our insurance in early October but constantly told their computer system was down and they couldn't take payment, but they said we were still covered (really - nothing in writing to say this). Lots of rumours they have gone bust, and their website is now unavailable. I left them a 1-star review on Trust... read full comment
February 2021
Terrible service
February 2020
Only getting a 1 star because there isn't a minus rating.Was told 2 weeks ago (Monday 17th June )to go ahead with repairs to our ceiling after a burst pipe and that settlement would be in my bank 3-5 working days.Called back Monday ( 24th June as payment wasn't in bank, told original assistant had not actioned the payment... read full comment