Asked if they still did the £5 birthday voucher i ALWAYS got in the past- woman was dismissive, defensive and grumpy. She redirected me to a poster explaining that their points system was being updated TWICE. This implied that I was bothering her for asking her questions. I was not complaining or blaming her for the situation-... read full comment
May 2025
Been a customer a long time, and never had anything but polite service from staff in stores before, but today was different. Incredibly standoffish staff member who i've not seen before but said had been there for over a decade. Was dismissive when i asked for a bit of direction to find something and when I tried to be... read full comment
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