March 2024 by merouane 1975
Clean and respectful place
March 2024 by Kenneth McGonigal
Part of Oakland but different range of sofas sold by non commissioned staff who are very helpful.
February 2024 by Denise Sutherland
Excellent choice of sofas, the many styles each come in and large variety of colours and materials. Brilliant experience buying our sofa here. We did pop into DFS and SCS first and it was awful.Customer service at sofology from Kevin was spot on. He came over, asked ?if? we needed help not just bombarding us with a sales pitch. He was very informative and kept it short and sweet, then let us go another wander without following us to every sofa. Because of Kevin pointing something out about the sofa we actually liked is the reason we bought it.It was a tough choice though, the majority are beautiful.Plenty room for the pram or trolly and staff were all very polite and helpful, especially Kevin.There was one lady who came over randomly after our sales man Kevin left and had evesdropped, she proceeded to talk my ear off for 10 mins about herself and why we need a certain product. She was very pleasant but it felt forced and pushy and I was already buying the product she was trying to push on me. (Hated this) I did feel her hover slightly.BUT we found our sofa and ordered online. So happy :) hopefully the after care is as good.
February 2024 by Hazel Clark
Kevin Henderson at Soflogy in Paisley- Glasgow really helped us secure and find the right sofa -great customer service, listened and helped try out multiple different variations of sofas and styles. Really informative, wouldn't have bought the sofa had I not had met him! Thank you again, you are a huge asset to that store!
January 2024 by Margaret
Lovely selection of sofas entered but didnt buy
January 2024 by Harry Chapple
Staff very attentive. Helpful showing us different settees we liked. Great selection in store.
December 2023 by Andrew Lawrence
As far as Sofa's go,this is a place that looks into the future.They have Sofa's that are way classier than most other similar Stores.If you have a bit excess cash,then this is the place for you
October 2023 by Kirstyn Inglis
Beware the rip off car parking fees!!! Visited Sofology wanting to buy a sofa, and visited 2 other stores too .. had a coffee at Costa... more than 3 weeks later I have got a £60 fine!!! First and last time I will ever go to Sofology! It should be written all over the place that you will get a fine after a certain time, and certainly you should get a warning before entering into each shop "have you over stayed " however many hours you are allowed to stay. All these shops at Abbotsinch Retail park surely know about this rip off. Shame on you all.
September 2023 by Owen Murphy
Excellent customer service from Shelley and Amar(I think this was his name)! My partner and I were the last ones in the store and they were friendly and approachable and very helpful, going above and beyond as my partner lost her phone and they politely helped her find it even after closing time, they managed to make a stressful and embarassing moment(awkward timing haha) into a pleasant customer experience.
September 2023 by Peggy
The worst customer service ever. My delivery time slot was cancelled just an hour before the scheduled time and even worse they didn't take any responsibility for that. I don't reccommond Sofology to anyone at all.
July 2023 by Avril Simpson
Was looked after when looking for Suite. Everything explained well without being overbearing.
April 2023 by Kell Bell
I visited this store on Saturday April 22nd to find staff stood together whispering and watching customers in an incredibly unapproachable manner. A disinterested and abrupt female member of staff finally approached... unfriendly tone, poor attitude, unprofessional. Overall unpleasant experience. We promptly left and bought next door where the service was welcoming, professional and informative. If I managed this store, I'd be horrified to find my team conducting themselves in such a repellant way on a busy Saturday.
April 2023 by Kelburne63
My partner and I went in today to look at sofas. Within a few minutes of entering and looking at the display pieces I noticed a younger staff member talking to her manager and pointing at us ( which they didn't do to any other customers in the store). The manager proceeded to circle around us looking at us through the cut outs in the walls before following us from behind. The younger member of staff didn't interact with us when we walked past instead continued to talk to their mates. We left straight away after getting profiled for no reason.We went next door to Dfs and bought a sofa as intended with no issues.Will never buy from Sofology Paisley again after this interaction!
March 2023 by James Macpherson
My partner and I went in today to look at sofas. Within a few minutes of entering and looking at the display pieces I noticed a younger staff member talking to her manager and pointing at us ( which they didn't do to any other customers in the store). The manager proceeded to circle around us looking at us through the cut outs in the walls before following us from behind. The younger member of staff didn't interact with us when we walked past instead continued to talk to their mates. We left straight away after getting profiled for no reason.We went next door to Dfs and bought a sofa as intended with no issues.Will never buy from Sofology Paisley again after this interaction!
January 2023 by Robert Watson
Well Wher you start damaged sofa on delivery so early stages yet awaiting reply which we never got.. told they contact us they never!.. failed to deliver the cushions but managed to deliver a damaged sofa which was spotted 5mins.. as the delivery team left!.. still can't get through to soeak to anyone!.Head office be best level!