February 2024 by Karen Gerry
Been waiting on a parcel delivery from 9th January and its sitting in this mail centre, i have phoned twice and still not got it. The phone number for this office is unavailable. An actual shambles!
January 2024 by Martynas ?vikas
This number is unavailable.. Can?t even ask about my delivery
January 2024 by clydelegend09
Absolute garbage service, no wonder they are going out of business to couriers. I recently moved house and paid for the redirection, and my mail is either delivered to my neighbours or my old address. How difficult can it be to find the address and put the letter through the door. if it wasn`t for the kindness of a neighbour I dont even know, then the christmas present would have been lost. I cann ot tell you how many times that I have called ' Customer Services' Which is also a joke. I waited 32 minutes on hold, and when I got through, the moment I identified the issue the line went dead.
January 2024 by Graham Gillespie
On a par with EVRI. Shocking postal service. No option for 0 stars.
December 2023 by Scotland 2023
Waiting for a delivery I placed with John Lewis and it was sent using 24 hours tracked, was supposed to be delivered to my local post office today (02/11) still say in transit it?s been there for more than 4 hours. Get this mess sorted Royal Mail your service is a disgrace.
December 2023 by Me Here
my 24 hr tracked parcel has been stuck here so far for 11 days, and stupid customs services keep saying it will move ,and I'm loosing money
December 2023 by alex hutchison
Waiting to get a answer on the phone and all you get is sh?- music and doesn?t tell you where you are in line to be helped so you don?t know how long you have to wait was on the phone waiting for 25mins and still never had the phone answeredThe one star I gave was far too high should have been a minus
December 2023 by A MS
Really helpful front of house staff.Made every effort to locate delayed package. Very impressed
November 2023 by Dominic MacInnes
Always go for a private delivery service, the days of punctual RM are long gone. Subcontract already. Amazon, any other company has guaranteed NDD.
October 2023 by Jake Cross
Found out this morning my 1st class signed for parcel has been sat here for 5 days not moving and theres no way to get through, but apparently it's common as they often "forget" or "just leave things for days".Actual quotes from another delivery office this morning about the glasgow mail center. Absolutely shocking.
October 2023 by Shaun Robertson
Bought a gift for my daughter's birthday with next day delivery and tracking. Didnt get delivered, after taking hours trying to contact them, they said they are having complications and that my parcel will now be delivered a week later!! SHOCKING SERVICE. Zero stars
October 2023 by Cate quinn
Trying to contact this mail centre is impossible and it?s virtually impossible to log a complaint. The phone is also wrong I?ve tried changing it to 0345 but that failed to work
July 2023 by Butchers bloody apron
I have never had one bad experience with Royal Mail myb that's because I stay in Glasgow?
May 2023 by Christine Gray
Absolutely shocking!!!!! No one delivered my parcel or left a card as I am in waiting for the delivery that I paid extra for because it was imperitive that I receive it today. Where is my parcel????I can't seem to find a phone number to call the depots to collect it or speak to anyone. Website just makes you go round in circles trying to get an answer.
February 2023 by Robert Bardell
Many full time staff driven out of GMC by HORRIBLE managers.Quality of service is poor .