November 2025 by Peter kane
Shambles of a service, hold on to mail until they think it is worthwhile delivering a number of letters ! 13 days to deliver a first class letter along with weeks of "junk mail" and opening hours are a joke,be as well closing this depot altogether as it isnt fit for purpose
March 2024 by bigdavedj bigdavedj (Bigdavedj)
Great place to work
February 2024 by Maureen Strain
Absolutely ridiculous you cannot call depot directly and are expected to hang on for half an hour to speak to customer services. Also 8-10am opening hours is no good to anyone. 3 times now Royal Mail have held onto parcels saying not enough postage paid and they have been wrong, therefore parcels are delayed in being sent out until I either pay an extra fee usually £3.50.
February 2024 by C R
The new opening hours don't suit anyone who works 8am til 10am. However the staff and service have always been great when it is open.
January 2024 by The Distracted Baker
I have waited for over a week for a next day delivery parcel. They say they have attempted delivery twice, yet no one has been here on either occasion. I?ve made two complaints and still to receive a call. Someone said in their review that they?ll deliver next day if they can?t get you? Not true. Today they haven?t even bothered to lie. Was going to go and collect but as they?re only open the two hours they are supposed to be out delivering I?ll have to wait until they stop saying they?ve attempted. Also apparently cannot collect item as there is no card! Other post has taken several weeks to arrive. We have birthdays around Black Friday and are lucky to receive our cards before Christmas. I?ve genuinely never experienced a worse postal service in my life.
December 2023 by Stephen Brown
Mental opening times considering the post man doesn?t come to after 11am
October 2023 by jenna rink
gives your parcel to people 197 feet away from you instead of giving it to next door neighbour - this is after saying ?recipient no longer lives here send back to sender? just as well i called up and found out that wasn?t the case eh. now no one?s owning up to having my package and i?m nearly £50 down for something i didn?t get. bad days when evri are doing better.
October 2023 by Larry D
How is 8-10am useful to anyone picking up a parcel? Most other delivery offices have sensible opening times.
September 2023 by Emma H
The new opening hours are absolutely mental and of no use to anyone. Fortunately, they'll make an effort to deliver your parcel the next day, or you can choose a date for redelivery that suits you.
June 2023 by jim h
Say me delivery will be with me on Tuesday still waiting and how can someone who works go to pick up parcel with those daft opening hrs
May 2023 by Ross Hewit
Only open 8-10 no bueno
April 2023 by Julie Kelly
The 8-10am opening hour make this incredibly difficult to access. The previous opening hours were great
March 2023 by Nelson Omar Barillas Calderon
Friendly staff and great work environment...!! I was pleased working there today...!!
February 2023 by o i see
8-10am opening hours is silly can't go to pick parcel up due to work. They need to change this back to what it was. Atleast do the pick up till late afternoon.
December 2022 by Darren Laing
Card left at door with no tracking number written on it, despite being Royal Mail Tracked. Went to sorting office next afternoon to find out it?s only open between 8-10am weekdays. About to try round two. Cosmic.
