February 2024 by David Henderson
Don't understand the negative reviews-always find staff friendly and attentive especially Clare.Use it regularly as an Amazon Pick up point but would also mention the excellent Glasgow themed cards and gifts eg coasters
February 2024 by Pipe Dreams
A very efficient service! Staff are always friendly and helpful and make every visit a pleasant experience.
February 2024 by Kelly Abbot
one of the worst run post offices i've ever seen. management are terrible and the staff clearly don't want to be there. shame as it's a nice space and used to be very good a few years back.
May 2023 by Ben Stark
Staff can be pretty rude and abusive to customers especially the older guy with the glasses
September 2017 by George K.
Bad service and extremely rude counter staff serving on the front counter today 30/09/2017
April 2017 by Puwanit C.
I went into this branch on Tuesday morning queue from 8.45 am it suppose to open at 9.15am but it open late and staff were not ready at the counter . Only one cashier serve customer . Staffs are lazy , not well prepare to work . System were also down . Bad experience . Never again
October 2015 by Rebecca D.
I feel like this is how a Post Office should be run. It's attached to a decent-sized shop, with all the Post Office services available at the back. There are several windows so multiple customers can be served at once and I've never been in with fewer than two of these running. The shop sells standard convenience store items as well as anything you might need in a post office, including stationary, bubble wrap, boxes and packaging. It's spacious and well laid out so that even when there are a lot of customers in the branch, it isn't difficult to get around and it doesn't feel over crowded. The staff are helpful and polite and are happy to make suggestions or give advice if you need it. I especially like that there's a large poster on the wall with a little Charing Cross history on it. That seems like a nice touch and I was tempted to stop and read it but, thanks to how efficient the staff are, I didn't have a long enough wait. Only two things prevent this branch from getting five stars. The first is that it doesn't have an ATM, which I've seen in other branches and I feel like the have space for. The second is that the opening hours are a bit limited - they're only open 07:30-17:30 Monday-Friday. Staying open just an hour later, or opening for a few hours on Saturdays would making using this branch far more convenient.
January 2015 by Roz M.
I really like this post office as the queue never seems to be too long! Maybe I've just been lucky but even around the last posting day for Christmas it was only a short wait as there were three staff members working. I also like the history of the Park area that covers the walls, makes for an interesting read. The post office itself sells the usual envelopes and brown paper packaging and is located within a good little convenience store.
February 2013 by Donald M.
This is a great post office, has a lot of wee nick nacks there for sale. There is a good selection of drinks including coffee.
August 2011 by Jane T.
A large shop (Mace Express) with the PO counter at the back. The man who served me the other day (17 Aug) was really nice, helpful and friendly. In the shop there is a large display of attractive greetings cards; you can also buy newspapers, magazines, stationery, confectionery and ice cream. There's a small range of jewellery too and also an ID photo booth for passport photos. You can also play the national lottery here and there's a free cash point outside. Opening Times: Mon-Fri 7.30-5.30 Sat-Sun Closed
April 2010 by Paul C.
Since its recent facelift, this Post Office has become one of the most tolerable to visit in the city. Clean, spacious and modern, very rarely have I had to queue here and I've alwaysfound the staff to be extremely helpful and knowledgable.
January 2010 by Caleb D.
This is a well handy branch of the post office situated within a nice wee shop stocked with stationary and groceries. Having recently undergone a pretty drastic face lift, the Charing Cross Post office is now a rather pretty looking wee place which is bright, clean and fit for purpose. Friendly staff and ques that ain't as long as the Great Wall of China, make this a nicer experience than some of the other more central PO's. Oh, one more thing. I know somebody who actually gave birth to her second kid right there in the very post office. That was about 9 years ago and the staff still remember who she is...thats just cool.
November 2008 by Qype User (ade197?)
A much improved Post Office service since its recent refurbishment. It used to be a mess, a chaotic Post Office tagged onto the rear end of a shop. Now it has better facilities, a cleaner and more modern appearance, and the staff seem to be better at the customer service aspects of thei job. One Post Office might seem the same as the next one but sometimes it is that personal touch from the staff, such as a smile or a courteous 'Good Morning' that can make a real difference
