March 2024 by Jim Sinclair
A very pleasant buying experience. The staff were very attentive and in no way tried to influence my final purchase. This is the second Omega that I have bought from them and would highly recommend this boutique
January 2024 by Dan Dan
Had a huge problem with my seamaster the bracelet and Andrew had it striped and me up and running. experts there is no other place with all the omega information in Scotland . And omega don't mess about if something is not cutting it . Unlike the competitors. ?Too the staff in Buchanan street omega
January 2024 by John cassidy
Phenomenal experience at the Omega boutique from walking through the door and buying my Seamaster from Stuart and leaving very happy and relaxed. I?m delighted with my purchase.
December 2023 by JOHN MAC
I recently completed my first adventure into acquiring my first "real watch". I did all the usual homework online and chatting to friends on what would be the best watch to buy given any budget. The answers all came back - Omega. Off I went on my journey on line and eventually agreed with my wife that it would be best to get one from an authorised shop, or should I say "Boutique"! I went in to the shop in Buchanan Street and was met by Stuart who instantly saw how I wanted to choose my watch namely to walk around the store unhindered, go out for a coffee, come back and if I felt the same way, go for launch! (Excuse the pun) Stuart did something that a lot of us don't do this days. He 'listened" and punctuated our conversations with constructive and helpful gentle advice which really helped me arrive at my decision. My wife and I visited on Saturday morning and concluded the sale in a nice and unpretentious way which we wanted but we were still made to feel valued as current and possible future customers which we will be. I am I full agreement with Stuart that when you buy a serious watch it is completely all about what you think and want and what YOU like not what others tell you is good, nice or excellent. I am delighted with my new watch and I hope that anyone taking "that one small OR giant step" has as wonderful an experience as we did.
December 2023 by Paul Clark
Brilliant Service from all the team in the Buchanan Street Omega Shop, their helpful approach is very much appreciated.PFC
December 2023 by Ian Brown
A great range of Omega luxury watches. Friendly and knowledgeable staff provide great advice and help. I recommend this place if you're in the market for a luxury watch.
November 2023 by Scott Anthony
Unreal experience, my omega bracelet had an issue. I went in to see the team and my god they resolved issue within 5 minutes. New bracelet on and left store with watch. I thought I would have to leave watch and get it back next week. Absolutely delighted. Omega for life.
November 2023 by Rob Brown
First class service all round. All staff very friendly, but top marks to Stewart who looked after us throughout the time of our purchase. Patient, knowledgeable but in no way pushy. I'd highly recommend buying your Omega here.
November 2023 by maxy million
Was in to regarding a watch repair, watch was still under warranty, service from the staff was excellent and a quick turnaround on the service. Will definitely be back to purchase a timepiece again
August 2023 by Joan Hardie
Very polite staff. Quotations are verbally given and then when you collect your watch...they tell you it's almost DOUBLE the agreed amount!!
June 2023 by Z R
As always exceptional service from this particular Omega boutique, from the initial enquiry to having the watch on your wrist. I?m blessed to have bought a couple of lovely Omega?s from here and a huge thanks to all the staff especially Alan,Sophia & Stuart. No better place to buy your Omega from if you are in Scotland ????????
June 2023 by Jethro Barclay
My fiancée and I had a great experience buying a watch as an engagement present. Many thanks to Christina who was very helpful and knowledgeable and provided and excellent buying experience!
May 2023 by Elaine Care
Lovely boutique in Glasgow?s Buchanan Street, with very helpful and obliging staff who go the extra mile with their level of customer service (even if you?re not spending a fortune!). My husband wanted a new strap for his Seamaster, but the one he wanted wasn?t available for his model. However, the ?extra mile? that Andrew and Stuart went (with help from their manager) ensured he got what he wanted - so now everyone is happy! Thank you all so much.
April 2023 by David Boyd
I purchased a De Ville Presige last month and the service and attention I received from Christina was absolutely outstanding. Even to the extent that the have ordered up a new smaller size strap for me. It hasn't arrived yet but when it arrives they are going to fit it and allow me to keep the current strap for future use if required. Absolutely amazing.I am planning on purchasing a Constellation now following this type of service and quality product. Thank you Omega
April 2023 by Michael Murren
Always a first class service and overall it is a pleasant experience visiting this store.
