August 2025 by The Titos
#BoycottNewLook-Silverburn
Worst than third world experience of getting duped by shopkeeper. And the lady manager working on 11-Aug 8.50 pm at Silver burn store - appeared to be racially discriminating customer too. She won?t give her first name as she knew her complaint was about to be raised.
Before buying - they won?t tell you that sale items can only be exchanged. Once paid for - their manager wouldn?t refund even if it?s within minutes of purchasing the items.
No rational discussion. And the lady manager is more interested in showing off her power rather than resolving the issue. Whilst behaving softly - she was smirking and enjoying being in position of power
New look- I request you to watch the video of full interaction from ur security cameras.
April 2024 by Shanaz Ahmad
ReLly nice stuff good prices
February 2024 by L Helen
Good selection of clothes
September 2023 by Fasakin Faniyi
Lovely jewelleries at affordable prices
August 2023 by Jean Hamilton
Did not spend much time in this shop as it was FAR TOO HOT! Think of our environment New Look managers! ?
June 2023 by Geraldine McDaid
My visit was an amazing one due to an exceptional assistant called Cara. I really have never had such great service in a clothes store before. Nothing was too much trouble and everything was handled with great efficiency but also warmth and friendliness. Working in retail must be very difficult some days I'm sure, but Cara makes it look easy and effortless. Thank you again.
May 2023 by Richard Arthur
Was not well for a week after our chicken kebab.
April 2023 by Catherine Hughes
Didn't have to wait in the queue for click n collect.
April 2023 by Lorraine Morris
All the staff were lovely and accommodation and very helpful and helped me with everything and anything I needed help with can't thank the staff enough .
March 2023 by Anne Smith
Miserable girl at the collection point in Silverburn didn?t say hello, didn?t rush herself, didn?t even say bye. Just miserable and clearly has no social skills. She shouldn?t be working with the public, but I guess it keeps her off the dole. I won?t by anything from New Look again.
February 2023 by Debbie Rye
Lots of variety. Staff very helpful
January 2023 by Shona ONeill
Staff never actually seem to be willing to help you and come across as completely disinterested in their jobs. A smile and thank you go a long way?.
December 2022 by Gillian Mccormick
Was ok didnt find what i was looking for and felt only had size 4s in a lot of items
December 2022 by The Critic 69
Took the Mrs here for Xmas shopping she got what she wanted and got a discount, Happy days.
December 2022 by Ann O'Hanlon
Great branch at silverburn, friendly helpful staff and lots of stock.
