January 2025 by Kevin Wilson
Ordered the plant-based Great Imitator wrap. Was delivered a chicken wrap. Only realised when I bit into it. Shockingly poor if they're getting something like this wrong.
Vegetarian options: Ordered a vegetarian wrap but was given chicken.
January 2025 by Steven
Sophie was fantastic. Amazing.
December 2024 by dielan dielan
Went in, they ran out of halloumi sticks, as expected I feel to my knees right there and then, however this was quickly remediated by the offer of free ice cream. Incredible service. The ice kinda kills my vibe, trying to drink and all of a sudden my teeth are frozen, and i?m in extreme dental pain. The nando?s salt chips are crazy, let?s just say I am feining for more!! Not really got much else to say? *mic drops*
December 2024 by Lesley-Anne Donnelly
Terrible food at Nandos Silverburn it has went right downhill.
Food chicken burger was cold & like rubber & chips cold & reheated all you could taste was the dirty oil. I will definetly not be going back.
The table next to us had the same problem.
December 2024 by Ahmed Khalid
Have to agree with the other reviews here. The service is appalling. You?re waiting over an hour for your food to arrive. The manager has some amount of cheek (and to top it all off, can?t even get it correct when he?s trying to be smart).
Avoid like the plague. Currently trying to get the regional manager to sort things but stock standard answers of trying to avoid blame and denying things that happened.
September 2024 by Jane Creffield
I've been to many Nandos restaurants in the UK and South Africa and was looking forward to my first trip to Silverburn mall however this particular branch of Nandos at Silverburn is the first one which did not impress me much. Firstly the welcome wasn't great, I mean I don't expect to be welcomed by a red carpet or the like but management really need to teach the staff that saying to customers "I'll be with you in a moment" and keeping them waiting while they are busy with some other chore is just not acceptable. Especially in a so called fast food joint like Nandos and particularly when the tables are not full. Secondly and more importantly the food was cold. It was tasty enough which is the reason we like Nandos but it was cold. Cold chicken and cold chips.
Having read some of the reviews cold food seems to be a recurring problem. In my opinion this stems from bad management.
I definitely won't be back!
September 2024 by Leo Bhatti
Staff member murdo was very helpful in assisting us with our food and allowing us to enjoy the full nandos experience
September 2024 by Adrian Ace
Dry chicken. Definitely not cooked to order which is a shame. Good selection of sauces
August 2024 by Dino R
Just had dinner for 5 and was delicious!
Service was quick and efficient and food was tasty!
Staff are friendly and attentive!
Thank you!
Will definitely be back...
Also, new ice cream was lovely ??
July 2024 by keira feeney
very untidy restaurant all staff just walked around the mess. A member of staff was vaping in the booth next to us. Just an all round unpleasant atmosphere
July 2024 by Katie S
I recently went to this Nando?s with a big group and I would just like to say the service was amazing and fast, also a special shout out to molly (she had a white and blue top on) she made sure we had everything we needed and went that extra mile when serving, it?s so refreshing to have such a happy and outgoing person helping you out and taking time to make sure everything?s okay and if we need anything.
June 2024 by Jean ?Ruby? Muiri
Sorry but may I offer some constructive criticism, this Nando?s must be one of the worst Nando?s in the world ?, I have eaten in Nando?s in many different countries but your food is quite bad, if you don?t get an audit done ? you will be out of business and drag the good name of Nando?s down with you, across the board it is unbelievably bad.
June 2024 by Mags Gaz
Meals are lovely ?
May 2024 by carolyn roberts
Poor service staff don't have a clue. Just going through the motions no smile nothing Food not hot had to send back everything and not well presented. Worst nando's I've had food
March 2024 by Björn Ólafsson
Great food. Probably the best restaurant inside Silverburn mall!
