March 2024 by Negar Nazokkar
Huge store in heart of Glasgow! It was very quiet on a Friday afternoon we managed to find everything on the right place and staff were lovely too! The food hall is amazing so many choices!!
March 2024 by Beth
I visited the lingerie department in Feb and the sales assistant was so helpful in helping me find exactly what I needed. She asked if I required a bra fitting while there and I said yes. She arranged it all and a lovely woman helped me with measurements and bras to suit my needs. I was treated with respect and dignity in a highly professional manner and now have the most comfortable bra. I then went to ladies wear and again the sales assistant was so helpful in assisting me to pick a perfect jumper for a night out. Thank you all for a great all round service.
March 2024 by andrew pate
Excellent customer service from Thomas today!
February 2024 by Jacqueline Atkinson
Having spent ages going between half a dozen racks looking at trousers it struck me that it might be sensible to rack them together by size rather than styleCould then easily check everything in a size 16
January 2024 by Robert Sommerville
Staff don't appear to be very interested in helping customers.
December 2023 by Helen Miller
I was in marks and Spencer on Tuesday 5th December with my daughter and grandson. We were upstairs about to use the bureau de change when my grandson needed fed. We asked an assistant if there was a baby room but there isn?t although there is a baby change station in the ladies room. We thought we may go into the cafe so my daughter could breastfeed, however the lovely assistant said we could sit on any sofa on display, we found this very thoughtful and helpful and my daughter did exactly that . We would just like to thank this assistant for her very thoughtful help , and think m and s are lucky to have such staff ! Outstanding customer service .
December 2023 by Jim Galbraith
Great range of clothes, food and household goods. Very helpful and friendly staff.
November 2023 by Daniel McGrory
Visited the cafe for lunch with my wife at 2pm on a Friday afternoon. There was huge queues at the two open serving areas with others closed alongside.We waited around 10 mins to be served as there appeared to be a shortage of staff. When we placed our order we were so impressed by Megan who remained calm & pleasant during what must have been a very stressful period. Wonderful service Megan, thank you.
November 2023 by Anna
I like the shop and a frequent customer.But it?s really disappointing that in 21st century I need to get a coin to be able to use a trolley.
November 2023 by Slava Ukraini
Fitting rooms upstairs closed, unfriendly staff
October 2023 by Unita Unita
Large store with helpful staffs.
October 2023 by Steve Mole
Love this place, it could use a new facade but fits my needs wonderfully.
October 2023 by Irene Young
I was disappointed when I was asking one of the downstairs staffs where about is the men's sales section is? She has a soured face and wasn't really interested. I went upstairs and I found where the sales sections are?One of the young staffs she was really helpful when I told her I have forgotten to ask for the men's trousers hanger yesterday. She went and got one for me. She made up my day for the soured faced I gotten downstairs.Mark and Spencer should trained some of their staffs to be nice and friendly. It only take one to spoiled it.I still missed sauchiehall markie.
September 2023 by GG
It's such fun to shop at M&S Food! Love their produce and attractive packaging.
September 2023 by Alex Heylin
The nicest M&S I've been in for years. If all their stores were this good they'd be making a fortune.
