February 2024 by alan brodie
Always polite, helpful and will go extra mile to try to satisfy customers.
July 2023 by Antoinette Hayes
Always very helpful when you phone.
April 2023 by John Brown
Very good experience with this pharmacy. I was low in diabetic supplies. Mackie had the supplies in stock and agreed to lay them aside for collection. Other pharmacies refused to do that so, in my view, Mackie are ahead of the game!
December 2022 by Malki Robb
The staff are friendly and always say hello and if they can help you they will. I?ve been using them for years now and never had any problems.and JP the Owner is a down to earth Glaswegian guy what mare do ye want
October 2022 by Jean Jacobs
Mackie's were one of the unsung heroes of the pandemic. Kind and friendly staff were always there with advice and support throughout these dark days of lockdown. And still are!Many thanks to you all.
August 2022 by Robin Moffett
Deeply disappointed when visiting the Giffnock branch as I had recently moved to the area. I arrived to collect my prescription for however I had been given orodispersable tablets which make me violently ill. I asked if this could be changed to receive an adamant "No we can't do that" an issue which could have been solved with a simple phone call to my doctor which other pharmacies have accommodated in the past. I was instead left with no medication for my condition, having a panic attack and dealing with the horrendous withdrawal symptoms for 3 days while waiting for a replacement prescription.Rather than helping to find a solution this pharmacy chose to leave me to suffer, considering the public are encouraged to depend on our local pharmacy for minor ailments it is disheartening when a callous disregard for customer care and a lack of compassion is the response.Furthermore I have requested the formal complaints procedure from Mackies Pharmacy only to receive no response.
April 2022 by Sh Sa
They clearly don't know what they're doing. Was told doctors didn't send them the prescription. Phoned the doctors who gave date and time it was picked up. Went back to Mackies and my prescription magically turned up. No apology given whatsoever How rude
March 2022 by Barry Mann
I liked how forward thinking there were with the machine.
December 2021 by Sasha Porter
Lovely pharmacy - The pharmacist Jenny is so helpful and always on hand to answer any queries I have, no matter how complicated!
October 2021 by Cameron Melville
My medication was delivered but without the repeat precription, and this was the 3rd time. When I called the person on the phone was downright rude and firstly told me to just come down and they'd print off another one. Then they spoke with a someone else and came back on to say it wasn't their fault it was my Doctor's surgery for not including the prescription (?). When I phoned the Surgery and they asked what Pharmacy it was, when i told them "Mackie's of Giffnock" there was a snort and "they always try to blame us but we wouldn't keep the prescription".
July 2021 by JOHN MCGILL
I have been in a few times,lovely, helpful staff and I also get my prescriptions from them.great service
June 2021 by Yvonne Mcdade
I use the Cardonald Branch the staff are so lovely very helpful they give you great advice if needed.,They work so hard as a team even the drivers a great and friendly.Keep the good
work up. From a very happy customer .
March 2021 by Jill Davidson
Jenny, 1 of the pharmacist, was able to provide me with great advice today. The pharmacy was busy, though she was very reassuring and patient with me....thank you!!The robot dispenser looked pretty nifty too!
March 2021 by Lucille MacKinnon
Always an excellent friendly service. All staff pleasant, helpful and with a smile. Very willing to help and give advice. Great variety of products for sale too. My hubby and family agree 100%also. Thank you.??
March 2021 by Pauline Collins
I am a new customer to Mackie Pharmacy Giffnock. Excellent ordered prescription online and picked it up could not fault them and this is not my local pharmacy as my local could not managed that so big Thank you to the staff of Mackie Pharmacy Giffnock for the excellent service will continue to order online prescriptions in the future. Thank you.
