October 2023 by Lynne Whiteman
The staff here are wonderful, helpful and friendly although, this newly extended store does not lend itself to the warmth of the smaller store. There is now no customer service desk, only a screen which you type your details into. It is awful, completely impersonal and a snub to your customer base in this area.i was made to feel very silly for complaining about this in store by a member of the management team.
October 2023 by Sea Y
An old woman at self checkout till is very rude. Her movements and behavior are ridiculous, and I don't understand why she was chosen to be an employee of this supermarket, and I think her presence damages the reputation of this supermarket. Perhaps she is the enemy of this supermarket, making customers stop coming to this supermarket by giving them an unpleasant experience!
September 2023 by Andrew Quinn
I assume this must be the official reopening 19.9.23 - a giant inflatable was not only blocking a disabled parking bay, it was also blocking the pavement and forcing people to walk around into the car park.Deafeningly loud music at the entrance and the store was full of 20+ members of uniformed staff chatting to each other and making no attempt to approach customers, while the tills were poorly manned.
August 2023 by euan miller
Arbitrarily decided to open at 08:30 instead of 08:00 on a Saturday, inconveniencing a number of regular customers. I'm not hanging around for 30 minutes when the store is fully staffed and ready to open.
July 2023 by G
Nice new store, zero customer service , just been in, awful, self check outs that don?t scan some items, you press for assistance and nothing, nobody comes near you, returned items and left, won?t be back
July 2023 by Hassan Omar
Nice place simple food great Quality and next to my house
June 2023 by Nataliia Batrakova
bought on Wednesday.The second photo is Saturday morning.The 5 day warranty does not work.because I didn't save the packaging from the flowers.10 pounds in the trash?
March 2023 by Shamsullah Shams
Chain of stores but focused more on groceries and fruits with canned foods, staff are supportive
March 2023 by Nth Deg
Very unprofessional and obnoxiously cheeky security staff that do nothing about their resident beggar(s) and involve themselves in business or situations they have no business to involve themselves in. ZERO stars should be an option......
March 2023 by Free Speech
Fake beggar always outside everyday & harassing people & staff & police do nothing. Avoid the shop
February 2023 by thefirstcut
Moderately sized unit with a small bakery, florist and stationary selection. Freezer section is tiny and pointless but it has a good range of wines, spirits and beers (some pre chilled). Click and collect point located at rear of store and everything is on ground level with good access for those less able. Almost always has a couple of real humans on tills too which these days is a bonus
December 2022 by Jamiel Laurence
A bad layout and a very small collection desk for online orders makes this a miss next Christmas.Having been queue jumped at collections several times by several customers clearly more entitled to Christmas than I, I found the system being used to be extremely challenging and not worth the hassle in future.Off to Waitrose.
November 2022 by R La
Nice shop but the professional beggars are putting me off coming in..They should not be right in front of doorway..harrasing your for money when money tight.. these people are on mobile phones and get dropped off every day..clear your doorway
October 2022 by David Huisman
Very helpful staff member , jannis, helped me find what I was looking for ...
September 2022 by Erika L
I come here multiple times a week. Sometimes they won?t have a food item but will immediately get it restocked within a day or 2. The staff here have always been kind, respectful, and helpful. The store is always clean as well. Only thing is that they recently got rid of tofu, that is unfortunate as that is a healthy veg option. Other than that I enjoy visiting this m&S location. You do occasionally get people outside asking for money but I have never ever had any issues. Just smiles.