February 2024 by Nalini Cassels
Glad to see it's not just me. Really rude disinterested staff member. Made me feel she was doing me a favour by answering my enquiry. Not the first time I have thought this. Have been to this shop many times and thought the same. Shame. Nice clothes
December 2023 by Trisha
Snobbish aloof staff my daughter made some purchases absolutely no engagement from staff no thank you. Will never recommend this shop to anyone ??
May 2023 by Craig Bell
Bought a couple of sleep suits for my nephew. They were great quality and the customer service was fantastic
April 2023 by Julie McCullagh
Terrible. Rang beforehand that they would change some gifts without a receipt- yes no problem. I was asked if it was sale items (how would I know??) Drove 30 mins and usual parking nightmare on byres Road only to be told no, they would not exchange as it was sale items. Given the gifts wer the wrong size they have gone straight to the charity shop - DONT BUY GIFTS FROM JOJO MAMAN. Just dreadful service
January 2022 by Margare Smith
Disaster from start staff member couldn't understand what I was asking for, gave me wrong code. Won't take phone payments which means you need to make two visits to store. Ordered through customer service took payment although there was no stock in warehouses and won't be back in stock until April, now this would be summer. I had to contact store myself and it turns out I needto wait until the warehouse notify who knows I won't have my money put back into my account. No one isaccountable and it's being blamed on the system. Its people who make the systems. A dreadful experience.
January 2022 by Molly Marshall
Lovely shop, the staff are really helpful and I always have a pleasant shopping experience.
January 2022 by Carol Mann
Not a very friendly shop?
July 2021 by Frank Lombos
We have bought from the Hillhead branch frequently in the past but have not recently. There is quite a nice range of products, but staff in particular are not as warm as they used to be and if anything have become very unwelcoming.In recent visits there has not even been a simple "hello", or at least identified themselves as staff who are willing to help. Nowadays it seems customers are left to their own devices without the offer of assistance.In these economic times, you would have thought staff would be a little warmer and willing to go a bit further to help.
May 2016 by Graeme Rogers
Nice range of baby clothing, toys and accessories. The staff however, could maybe do with being a bit more proactive. We weren't approached once during our visit, despite lingering over several items. Potential lost sales....
August 2015 by Kelly R.
An adorable maternity and children's shop. I want loads of their sleepers for newborn babies and their stuffed animals are always the cutest-Gruffalo and Moomin. They carry essentials like rain jackets, wellies, swim gear and lots of un little other things.
April 2013 by Kati B.
I am new to the world of baby stuff, mostly dreading the overwhelming aspects of it all, but I suppose we'll have to get used to it at some point or another. "No time like the present!" says my growing bump. We were referred to this store by friends in Edinburgh, and upon entering this location, I was pleased as punch to find my anxiety relieved rather than further stoked. The layout is playful and calming, and the selection quite comprehensive. I had been planning on waiting until the next trip back home to stock up on all manner of maternity items, but given what I've seen, there's no need to wait. The sales girls were so patient and helpful in answering my thousand questions. The original purpose was to shop for our coming little one, but I ended up finding myself lost in the lovely maternity clothing section. I had been a devout believer that special maternity clothing is just a marketing ploy, but again, the growing bump is proving otherwise. Some seams of my more delicate pieces and slimmer-Kati-clothing would agree otherwise, and after modelling a few items, am happy to confirm and report that maternity clothing is no longer the big tunic, anti-fashion, boring functional tent-over-the-head faire that I remember from days yore. I waddled out with some nice pieces that I'd be more than happy to wear even after the bump is gone! One star knocked off only because the prices are still a wee bit higher than what I'd wanted to spend, but the quality appears to be great. So no complaining really.
August 2012 by Lex G.
So I think I've reached the point in my life where it's perfectly reasonable for people to ask me the question: "Do you have any children?" which I answer with "HHHHAAAAAAAAAAAAAAAAA!!!!!" and grimace. Don't get me wrong; I love babies. Scratch that... I love very well-behaved happy babies from loving families, but these hips ain't birthing any little people in the next 10 years (sorry mom and dad... got things to do, places to see!). So I'm perfectly content being super cool Auntie Lex who spoils chubster babies with amazing gifts! With the arrival of two of the most adorable baby boys on this side of the pond, I was on a mission for quality baby clothing that was quirky as well. I didn't want run-of-the-mill Next or babyGap, and I didn't want anything cheap that would irritate the babies' skin. JoJo Maman Bébé is a Welsh multi-channel retailer (brick and mortar, and online) that just so happens to have a Glasgow outlet in the bustling West End. The shop has everything you would ever want if you are a mother-to-be (I wouldn't really know though, but I assume?) to pre-school age. Since I have been here a few times shopping for baby boys, they offer great selections of adorable quirky outfits (nautical stripes and pirates, yes please!). If you go at the right time, they have some pretty amazing sales as well. Service is friendly and very helpful, never pushy... Sales girl: How are you getting on? Me: I'm trying to buy something for a baby boy who is turning 1, and he weighs about 25 pounds... quite... uh... chunky. Sales girl: You mean well-fed? ::giggle:: Looks like he would be about a 12-18 month old size. Me: Thank you! If you're a mum... or someone like me who likes to spoil your friends' children, and wants to buy those little people in your life something else other than the drab and typical High Street stuff, then definitely pop into JoJo Maman Bébé the next time you're in the West End. p.s. They carry Mama Mio products - if this means anything to you, it's pretty amazing (read: cult-like) skincare products you can use whether or not you've pushed out a little person from your punani, HA!
May 2012 by Claire L.
Saturday was baby shopping day and no baby shopping is complete without a visit to Jo-Jo. Having discovered Jo-Jo in Edinburgh, I was pleased when a friend informed me one had just opened in the West End, just off Byres Road. Jo-Jo is a small chain, predominately based in England, stocking own brand baby (and small kids) and maternity clothes, as well as known brands such as Avent and Tommy Tippee for baby accessories. They are also a stockist of the excellent Mama Mio maternity cosmetics ('boob tube' and stretch mark cream) which becomes an addiction that must be fed according to my sis-in-law. A great shop - good for gifts and baby products and reasonably priced if you want something that is a bit 'more' than Next/Baby Gap. I have friends who love this shop and having helped my pregnant friend shop for a maternity wardrobe, their clothes for 'mum to be' are great and if you time it right, you can grab a fab sale bargain as their clothes cover everything from casual to work staples.
