Jewelry Stores in Glasgow, Scotland

“Had the pleasure of browsing in the store today. Was looking for something specific for my mother and I we did not find what we were looking for. However, the store representative exceeded our expectations. She was helpful, informative, and tried to find exactly what we were looking for. She went above and beyond. For kindness and grace were exactly what we needed today.”

“I was shopping in buchannan galleries on the 22/08/25 i came across hm samuels deal buy a pair of earings and get your ears peirced for free! The 2 girls working there that day were absolutely amazing, very welcoming, very polite and lovely to chat too. Thanks”

“I popped in to see if a link could be took off a bracelet. Charlene was very helpful and pleasant. She advised it could be done for me within 15 minutes. Over all a very good experience in H.samuel.”

“More than for the collections they have, I will recommend the shop for their coolest staffs and managers. Specially, Carol Ann was way too kind and helpful in assisting us for our purchase. Her guidance has made our buying experience more pleasant!”

“I am extremely impressed with the service I received from Ross. I went into the store yesterday to have a diamond replaced on my engagement ring. I thought it had fallen out after I had left home in the morning.

Ross took time to establish the gold carat of my ring, and was very transparent abou the work that had to be done and the costs. As the ring is very precious to me, I agreed to the repair and replacement and left the ring with Ross.

Shortly after I returned home yesterday, Ross telephoned to say that the diamond was not, in fact, missing after all. A very strange residue, with which he was unfamiliar, had attached itself to one of the diamonds, giving the impression that the diamond had fallen out of the ring. Ross said he had cleaned the ring and all the diamonds, and the ring was ready for me to collect.

Whatever the residue was, it was excellent at making that small section of my ring look bare.

I told Ross that I would be happy to pay for the cost of cleaning the ring, but he refused. I therefore hope that the large bar of Cadbury’s dairy milk that I took with me when I collected the ring was a sufficient token of appreciation.”

“Mary from branch 3 was amazing and really helpful. She offered drinks and snacks while I waited and was really informative and kind. Great experience with her and the other staff too!”

“Fantastic service from David !! Made it so relaxing and special for us !! Thank you !! Can’t wait to start shopping for then wedding bands with your great expertise!!”

“Popped in over the Valentines period, looking for something for my girlfriend!… Last minute as usual.Was helped by a young lady who identified herself as Adele, she helped me find the right stuff at a reasonable price!Will hopefully visit again! Not last minute, and maybe to treat myself ?”

“Have been using Craig for many years now having been introduced to him by a good friend. He's looked after us on many occasions to celebrate family birthdays and my daughters wedding. Atmosphere in the shop is very relaxed, he will spend time explaining differing aspects of the item your looking to purchase making it's feel personal to you. Thanks again Craig for helping out recently for the purchase of Sandra's ring.”

“A very pleasant buying experience. The staff were very attentive and in no way tried to influence my final purchase. This is the second Omega that I have bought from them and would highly recommend this boutique”

“As always Goldsmiths go above and beyond with customer service. Approached as soon as arrived by member of staff. Taken to seated area offered beverage of choice. Assistants was knowledgeable, very pleasant and considerate.Will also point out unlike some other high street jewellers. Goldsmiths does not take percentage of value when having goods valued. Rather a set agreed fee.Have shopped with Goldsmiths for over 30 yrs. standards always high, always top end service before and after sale”

“Fantastic service. They repaired my grampa's clock and completely knew how special it was to me and my family. Would recommend this company, you are in safe and knowledgeable hands. Thank you. Lorna Clegg”

“Took my Wife's wedding band and diamond solitaire engagement ring to be resized, her wedding band had been squeezed off her finger few weeks before as this had been tight for years, the engagement ring had not been worn for 5 years, due to a wee bit of putting on weight lol, Stacey at Harkness was amazing, measuring, explaining the work to be carried out, extremely surprised how quickly the alteration were done, absolutely delighted with work and cleaning, 32 year old rings look like new, would not hesitate to use again, highly recommended.”

“My husband bought me an eternity ring from Ernest jones for our 25th wedding anniversary, and unfortunately I lost a diamond from it 18 months later, I went to back to the store in Silverburn and Kyle who served us, was so professional and friendly put me at ease, he told there had been a flaw in my ring and replaced it with a new ring immediately. 5 star service from Kyle. I can't thank him enough x”

“Excellent service start to finish Demi was a star helping us purchase our wedding rings.Very accommodating shop and genuinely felt service was priority over getting a sale.Thanks very much Demi!”

“Excellent service from Fraser Hart. Order placed on Sunday evening (great price for the item I wanted too) and delivery received on Tuesday lunchtime. Gift bag and tissue paper included in the box too - lovely touch. Impressed with the service!”

“Came into the store earlier today with my partner to pick a ring. We were quickly greeted by Sharon who was an absolute delight to deal with. Was very polite, sweet and attentive. We bought a ring and also looked at putting deposit down on a watch for my partner. Very pleased with our visit! Thanks Sharon! X”

“I was the Buchanan Galleries store and Rachel (manager), Frankie (deputy) & store assitant Misha were really helpful as my ring was too small so they got it all sorted for me.”

“Was in store today looking for wedding guest dresses, and staff member Caitlin could not have been more helpful! Really great customer service, that made all the difference. Very accommodating with us having a toddler in a pram too!”

“Susan in the Liverpool store was great, down to earth and really knew her stock. She found us the perfect ring that myself and my partner love. Also the meaning behind a trilogy has an added bonus. Staff are professional and knowledgeable and the environment and surroundings are great. Nothing was too much trouble. Can’t wait to go back for our wedding rings when the time comes.”

“Place was busy. Girl was very helpful and attentive. Can't remember her name but was wearing black outfit and had black hair. Made you feel valued and wished us a very Merry Christmas. Thank you!”

“Brilliant home and gift shop with friendly knowledgeable staff. I’m always impressed with the quality and ranges of products which they stock. It seems to grow every month with new things coming in. I’ve bought several things for my own home and as gifts for friends and family and they’ve always been well received. It’s great to shop with an independent brand as well, much more thoughtful and personal experience.”

“Amazing manager!Claire was exceptionally helpful! Even when I was at the Livingston store she went above and beyond to help me out over the phone. Would choose this store over any other QUIZ.”

“Exceptional customer service from Lorna, Alex Luke and Amy. We felt so welcome as a family and purchasing my Cartier Ballon Bleu was an unforgettable Saturday afternoon. I’m so proud to have these luxury services on my doorstep. Definitely a future repeat customer!”

“Situated in the centre of Glasgow’s shopping area on Buchanan Street, Argyll Arcade has the largest selection jewellery in Scotland. The Argyll Arcade hosts more than 30 jewellers and diamond merchants all under one roof. Whether you are looking for a gift, treating yourself or window-shopping, you’ll find jewellery and watches. Worth a visit just to see the arcade. Sloans bar worth a visit too.”

“Was in the store a couple of days ago.\\nEven during this Madness of a Year the Girls in Store did a Great Job.\\nGaby helped my partner and myself.\\nShe helped with me choosing a Necklace and Charm to put on it.\\nAlso got a Charm for my Bracelet.\\nGaby was very helpful and knowledgable about the Pandora Products.\\nI was very happy with my choices.\\nHopefully be back in soon to see you all.\\nSuch a lovely store and lovely staff.\\nMerry Christmas ? and Hopefully a better 2021 when it comes ?”

“Absolutely fantastic service......So professional, friendly, kind and made me and my new fiance feel part of the family. Katie you will always be mentioned as part of our journey of love and happiness. Thank you all so much for everything x”

“⭐️⭐️⭐️⭐️⭐️
I had such a lovely experience with Laura and Pauline when they pierced my daughter’s ears. They were both so kind, patient, and gentle, which made the whole process feel calm and reassuring. They took the time to explain everything clearly, and their friendly, professional manner really put me at ease. You can tell they truly care about making it a positive experience. Thank you both for making such a special moment so memorable! Bonnie & wee Holly x”

“Fantastic selection of quirky and tasteful products, spent longer in here than I anticipated because of it. Left with some nice gifts for a fair price.The haughty, monk-like character behind the till really needs to get over himself, his service was decidedly 'Edinburgh'.”

“A very friendly man called Chris answered the phone to me , he was very helpful, found the item I wanted, even told me where to park and find the store as I was coming from England.”