September 2025 by Christopher Service
Visited the store on the 7th of September with a view of buying an expensive camera. Couldn?t get near the display for one of your staff members blethering to a member of the public. So we left the store and went and ran a few errands and came back 30 minutes later and they were still at it!! I had to eventually ask them to move out of the way so I could try and look at what I wanted to buy.
I get giving good service but the conversation they were having was completely irrelevant and blocked me from making a purchase.
I?ll spend my £2,000 elsewhere I guess?
August 2025 by Andrew Harris
Staff excellent. Helped resetting my Panasonic LX - 100 camera and provided lots of hints and tips. They also recharged my battery to make sure the camera was fully functioning. Well done guys and girls.
August 2025 by Amir Sheikh Alzour
Jack Low amazing help, came in not knowing much about cameras, very informative easily understandable, will definitely be back again!
July 2025 by lynn kay
Staff helpful and friendly
June 2025 by G-x TAL
The shop is decent in terms of layout and camera variety, but unfortunately, I didn?t feel welcomed by the staff ? the interaction felt a bit cold. Not a bad experience, but definitely not the best.
June 2025 by Robert Drillen
Picked up a new lens cap in a pinch, great service but unfortunately had to settle for their in store brand. Does the job however.
May 2025 by Lucy
Pleasant and helpful staff
May 2025 by Jane Angus
A very positive experience purchasing a camera for the first time. Jack was very knowledgeable and patient in teaching me how to operate my camera and giving me practical experience of using it before buying. This has saved me a lot of time and stress going through the instruction manual at home. Highly recommend the staff and store.
April 2025 by Sarah May
My goto camera shop!
April 2025 by William Blayney
Very friendly and professional, went out of the way to help us.
April 2025 by Elisha Cooper
Easy to look round the shop and staff very friendly and were able to walk me through a product in thorough detail even with the short amount of time I had
March 2025 by Sofie Hobbs
Customer service and support was amazing, I had bit of a complicated job and Jack and Ken really helped me so much and went over and beyond! Also they have a 25% off student discount
March 2025 by Julia F
Always such a positive experience visiting Jessops. The atmosphere is always so welcoming and the workers go above and beyond to provide lovely customer service. I never feel nervous or judged to ask questions. I love this place!
January 2025 by Haron Hakem
I got some of passport size photos printed here, but due to some photo guidelines from the office I needed them for was not accepted. While I went back to get some new photos, this guy I don't know his name (who's not slimmer of all) kindly edited and printed photos and even didn't charge me for that.
January 2025 by Stephen Buchanan
Went in with two disposable cameras to put them in for development. Guy looked unsure and gritted his teeth, side eyed his manager who gave a sly head shake. Then guy serving made up some excuse about a machine just breaking. Very suspect, no offer to take them and develop them tomorrow or the next day, not as if I needed them immediately.
