July 2025 by Liam D
Ice cream of the Gods lives up to its name - always have to get some when I?m at the Fort. It?s a subtle hint of chocolate through it which isn?t overpowering - I?m not usually a chocolate ice cream fan but this is great. We got the salted caramel sauce and hazelnut sauce - both very nice. The staff are always really friendly here too and great to stop off for an ice cream break between shops. Great selection of chocolates and treats in the store too. I?d recommend signing up for the Hotel Chocolat loyalty scheme too as you get a 20% discount in their cafe plus some other treats through the year. They also do 10% blue light discount.
July 2025 by Robert Duff
Only got a one because they wouldn?t let me give zero stars. The staff so rude, arguing with customers, no plates for the cakes and no trays to carry hot cups of coffee and tea. Spoke to the manager to complain and he did nothing
July 2025 by Susan Murdoch
My two children attended chocolate love match at Glasgow Forte today and it was a great experience. Abbey was fantastic, very welcoming and friendly. Kids had a good time and Abbey was patient and very informative. Thank you
June 2025 by Gniddew Liame
Located in a busy retail park, can be busy at times.
Offers a good variety of gift boxes, chocolates and it has a Velvetiser café.
Mostly visit their café, it has a good variety and even though you can just make it at home if you have a Velvetiser; their shakes are pretty good ??
It is pricey, but if you're a VIP; you get some discount but not much.
They used to go around with little samples or chocolates but noticed that it's not a thing anymore.
The café is nice to visit and they also offer some cakes, biscuits etc. to go with a hot or iced chocolate.
April 2025 by David Kinnaird
Leslie was so nice! Thank you for the amazing service, lovely to chat to aswell :)
April 2025 by Lucy Gonsalves
Popped in today and had such a great time! Eve in particular was super friendly and made us feel really welcome. The place is super clean and has a really nice vibe. The free sample chocolates were delicious and the drinks were amazing?definitely hit the spot. Highly recommend if you?re looking for a chill treat with great service. Will definitely be back!
March 2025 by Yasha Kiran
A lovely lady served me tonight, we had a nice chat. She was really kind to suggest me the drink, though the drink was average, full marks for the service and her kindness. It?s a shame that I forgot to ask her name
February 2025 by Jim mckinlay
Not very busy , nice staff though
November 2024 by Annette Nicol
Did not use cafe just shop
August 2024 by freshair
Friendly helpful staff, speedy service? Clean tables
August 2024 by Barakah Butt
I don?t usually write reviews but after my first visit here I think they deserve one! Popped in to the shop for the first time not knowing what it was and was greeted by a lovely brunette girl who was very helpful, she offered to let us try some hot chocolate samples in the velveteer and we loved it so much we got one! We had no intention of buying anything but she was so friendly and helpful despite her telling us it was only her first week and she completely sold us on it! After we nipped down to the cafe and had the most amazing chocolate milkshakes, can?t wait to come back again, such a lovely wee place!
August 2024 by Roy Scott
Great coffee and tea's
July 2024 by Chef Adrian Magnano
The staff are very cool superatentive.
One team member remembered my order from one monday to next!!!!
The thick shakes are awusome.
July 2024 by Mireia
I had a lovely service by Lesley and Darin, who were very profesional and friendly, specially with my son.
I will definetly be back
June 2024 by Eve Cameron
Holly was excellent! Was in a rush and she made it very easy for select the right chocolates! Thanks again