March 2024 by Catherine
First class service today from Rachael at H Samuel in Silverburn. She showed me wedding rings and made suggestions on what would look nice with my engagement ring. Very helpful and polite. I have selected a ring which she has ordered for me in the correct size. Excellent service, thank you Rachael
February 2024 by Roy Smith
Lovley staff
February 2024 by Hamza Majid
Came in this morning for a watch strap repair, Marisa who served me gave excellent customer service and i highly recommend anyone to come here for high quality jewellery repairs thanks again Marisa you did a banging job with my strap!
February 2024 by Chris Jamieson (Christian555)
Fabulous little shop in Silverburn with a plethora of nice timepieces to choose from. I had a great chat with Ross about a few watches & he was very helpful in sizing the bracelet & answering any queries. Fully recommended & thankyou for the top service.
February 2024 by Linda Barnwell
Ross served me today on my visit to the store. He was very friendly and offered a high level of customer service throughout. Thanks
February 2024 by Mujtaba
Brilliant service from Marisa and Ross, visited on different occasions and staff remain just as friendly and are always ready to help customers. Ask for Ross if you want to talk about watches.
February 2024 by Karen Morin
Fantastic customer service. I bought a gold chain that needed slightly adjusted to fit my necklace. Both staff members were great. Chain altered and perfect.Thank again
February 2024 by John Jamieson
Marisa amazing customer experience helped in every way and was super patient and went above and beyond to help me she should get a promotion
February 2024 by hugh mckelvie
Excellent service from the young ladyThanks
February 2024 by Gurivine Lally
Absolutely amazing service, so helpful and kind! Could not recommend Ross enough ?
February 2024 by Robin Nicolson
Bought my wife a ring for Christmas, unfortunately I got the wrong size.Ross, Christina and all the team went above and beyond to get it resized.Thanks for the help really top quality customer service ?
February 2024 by Euan Greig
Marissa was great she was kind snd very patient
February 2024 by Sumaiyah Amin
Excellent customer service by Marisa at the Silverburn branch in Glasgow when i went in to buy a watch. She was warm, attentive and friendly, a really enjoyable experience.
February 2024 by Kathleen Traylor
Problem dealt with quickly and efficiently can?t thank Ross enough ??.. he?s a star
February 2024 by Maryann Martin
A very welcoming cheery morning smile and hello. Made us aware that she was available if we needed her assistance. Marisa was very helpful and made us feel relaxed while we were looking for our wedding rings. Not pushy at all, like some other jewelars we're. Help myself to make sure the rung I was looking at would be suitable with the style of my engagement ring. Her manager was also very pleasant, they worked well together. Treasure this lady as she is a huge asset to your shop in silver Burn. We travelled from Stranraer to purchase our special rungs.