July 2025 by Ryan Gillespie
Its friendly and helpful staff
April 2025 by David Rowan
Terrible customer service bought a pair of white trainers that were sold with a dirty mark on them. Phoned and explained this to the manager he said would be able to return as the trainers were bought that way. Decided to change the mind when we got into the shop due SHAM the manager now telling me that?s the way the shoe was when it left the store. £185 for a product that totally unhappy about. Implying that the shoes had been worn and they have never been out the box !
December 2024 by Lucy dove 1987
Staff were very rude. Went in to ask a question about some faulty trainers I purchased in another store, and you would think I had insulted them. A female staff member with short hair was really standoffish and abrupt. I've seen quite a few reviews about the poor customer service in this store, and I must agree with them all. When I challenged what she was saying, we were surrounded by a group of staff members as if we were literally going to be thrown out. I have never experienced such treatment in a store. I believe head office needs to conduct an investigation into the bad service in this store. Particularly with this staff member.
December 2024 by Stephanie Rin Volpi
Traveling, my shoes weren't faring well. Went in to quickly by an alternative and the staff were super nice and on the ball.
June 2024 by Matt Wright
Staff are really helpful
April 2024 by Karl
Great atmosphere, great selection
March 2024 by John Ross
Great location, amongst many footwear providers. Store not as big as some, but always have options across various ranges.
I was helped by a very friendly guy, who said he usually works in the stockroom, but was helping out in front of house, and had excellent footwear knowledge.
He made my visit very easy, and I heard his excellent interaction with other customers.
Thanks to all the staff.
March 2024 by Paul Smeaton
Friendly staff
February 2024 by Naomi
Thanks to the staff for the performance! The staff makes me a stink face instead of the smile face with ?white guys?. Maybe the reason is I?m an Asian. Thank you for a wonderful performance?
December 2023 by sabbahdag
Came here to get few things as I was new in the city the staff helped me greatly and absolutely amazing. Would definitely visit again soon. Much appreciate the help guys ??
November 2023 by Shahid Khan
They have everything maybe need a bit more staff
September 2023 by Divas Srivastava
The Staff is super friendly. I got 3 pairs of sneakers and their collection was absolutely amazing. Totally Recommended.
May 2023 by Craig
Bought a pair of trainers from here & after a few wears they showed signs of bad Quality Control.Attempted to take back the shoes with them being burst & plainly obvious to anyone I was told that they weren?t refundable, having worked in footwear in my past it was absolute nonsense & was told that Footlocker are apparently very strict and the girl would have lost her job on the return.Anyway, took them back to the store in Glasgow fort and they were returned immediately.pretty sure the girl (Supervisor) just had a chip on her shoulder for whatever reason all for a return on a pair of shoes.Definitely won?t be back.
May 2023 by Margaret Donaldson
staff were welcoming and attentive. Fantastic variety of footwear, but prices can be quite expensive.
May 2023 by C33P33
Bought a pair of trainers from here & after a few wears they showed signs of bad Quality Control.Attempted to take back the shoes with them being burst & plainly obvious to anyone I was told that they weren?t refundable, having worked in footwear in my past it was absolute nonsense & was told that Footlocker are apparently very strict and the girl would have lost her job on the return.Anyway, took them back to the store in Glasgow fort and they were returned immediately.pretty sure the girl (Supervisor) just had a chip on her shoulder for whatever reason all for a return on a pair of shoes.Definitely won?t be back.
