March 2024 by Megan McGloan
Fantastic!! Third time I have moved and this was our first time using Countrywide. It couldn?t have been easier from start to finish and it took away any stress we had with putting our house on the market! I just want to thank Paul first as he was wonderful to deal with and part of the reason we decided to go with Countrywide. Taylor was so consistent with updates and appointments and just lovely to deal with. Finally Natalie was just like talking to an old friend she totally understood how stressful moving can be and she was the one who actually gave us the heads up about the current house we decided to buy! Just a wonderful team and an exceptional experience!!
February 2024 by Robert Allan
Fantastic service from start to finish. Paul the valuer knew his stuff and gave us some good recommendations to get the house market ready. We then got passed to Taylor who helped us through the process securing us viewers and then a sale in two weeks. If I could give 10 stars I would. Well done folks
February 2024 by Caitlin Currie
So happy with the service we received from the staff at Baillieston. They helped us find our first home! Thank you all :)
November 2023 by Marie Mckay
Staff in countrywide baillieston were very helpful and polite
November 2023 by Hayley Oliver
Great customer service from baillieston, helped us out with our mortgage and find our dream first home. Thank you so much Natalie, Paul & Taylor.
November 2023 by Stephanie Morrison
Baillieston branch couldn?t have been more helpful with trying to find me my first home. Thank you to Natalie, Paul & Taylor for all their help
November 2023 by Olly Lavery
Staff were amazing they really took the time to help me, recommended this shop to my friends
November 2023 by Tay
I don?t have anything but positivity to say about this branch, helpful staff, easy to chat too, will definitely use them in future again!!
November 2023 by Craig Milne
If I were considering selling my house, I would definitely have second thoughts about using this real estate agency. My experience with them has been quite disappointing. Every time I try to contact their office, I am met with an answering machine. It's frustrating not being able to speak to a live person when you have important questions or concerns.But that's not the only issue. Whenever I've asked to see a home report, it has taken nearly a week to receive it. This is completely unacceptable in the fast-paced real estate market. Buyers expect to have access to relevant information as soon as they request it. Waiting for several days for something as basic as a home report creates a negative impression and may drive potential buyers away.When it comes to selling a house, efficiency and quick responsiveness are crucial. Buyers want to see property details as soon as possible, and delays can hinder their decision-making process, potentially leading to missed opportunities. A reputable real estate agency should make sure that all relevant information is readily available and delivered promptly to interested parties.From my experience, it seems that this agency lacks the necessary efficiency and customer service skills to assist sellers effectively. Selling a house is already a stressful process, and having to deal with delays, unanswered calls, and limited access to crucial information only adds to the frustration.Considering the importance of effective communication, timely delivery of information, and exceptional customer service in the real estate industry, I would highly recommend exploring other options before choosing this particular agency.
October 2023 by Gab M.
Better find different estate agents. I DON?T RECOMMEND
August 2023 by christopher sinclair
We just moved into our property today, that we had bought from countrywide in Baillieston. From the viewing, to any queries we had in-between, to picking up our keys - the team have been amazing. Very friendly, helpful and informative staff, and a very quick handover for our keys - and also thank you for the lovely gift box. It made the whole experience of buying a house that little bit less stressful having a team like this go through the process with us. Highly recommend.
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[email protected]February 2023 by Nicole Grant
Really pleased with the customer service and professionalism from Paul, Georgia, Stuart and Avril at Countrywide Baillieston. They all played their part in helping me getting my flat sold in a challenging time in the market. They kept clear communication throughout - Georgia and Avril were great at phoning me to arrange viewings and kept me in the loop at all times. A special thanks to Paul for the wonderful photos he took of my property and his local market insight due to being in the business/working in the area for a number of years.
November 2022 by Gary Johnston
Really happy with the service provided to myself and my partner on selling our flat, and then going through the mortgage application for a house we've bought. I'd just like to mention Paul, Georgia, Avril and Stuart for the extremely professional service. Can't recommend highly enough, always there to provide updates and give great advice. Keep up the good work!
October 2022 by Ivelina Kondova
Many thanks to Paul, Avril and Georgia for helping us with buying our first home! The whole team was approachable, friendly and understanding!Everyone was professional, and service was absolutely amazing every time! We couldn't have asked for a better welcome to the Baillieston community!
