August 2023 by Craig Campbell
A very thorough, professional service, with helpful, friendly staff. I?ve been going to Churchill for a good few years now and am always very happy with the experience.
January 2013 by Elizabeth F.
I have been coming here for about 9 years now, since I found in uni that I was struggling to see the screens in my lectures. I thought, right enough of this squinting it's time to get my eyes tested. My mum and dad have been going to Churchills for many years and couldn't recommend them enough. Since going I've never looked back, only forward with fab cool glasses for my short sightedness. Every member of staff is delightful and my opitican is lovely. They also send you a wee text to remind you of your appointment, which I think is a nice touch. The main floor is the shop and the examination room is located in the basement and has perfect sized rooms for the examinations. They take their time with you and my optician always explains exactly what she is doing and why, which I really appreciate. They like to make sure I'm eye disease free as I have family history through my dad being registered blind. Fortunately I have a very weak prescription, then comes the fun part of picking out new glasses. I say the kinda of look I like and they help you select the different styles they have. They also leave you to it, if you just want time browse on your own too. I eventually found a style I liked. Unfortunately though I do find most glasses pretty expensive because the majority are designer. I'm not bothered whether it has a designer name or not, just what pair that suits me best. They also helped me claim on my glasses as I'm claiming Working Tax Credits and therefore can complete a HC1 form which allows you help with part of the payment (also includes dental treatment). So they kept aside the glasses I chose and gave me the form, which I completed and had the certificate sent back out to me allowing me to make my purchase. I had no problem when I went back in to get them ordered in my prescription. They gave an estimated time when they would be available but said they would also text me if they came in quicker, which they did. I sent them a text to confirm when I would be in to collect which they acknowledged. A very efficient service with a good selection of stock, which they get updated quite frequently. Well that's me for another couple of years and then they'll send me out a reminder letter when I'm next due in. Done, dusted and bespectacled! Oh, please note, they also do contact lenses.
December 2010 by Qype User (jim?)
I've been a customer of Churchill Opticians for over 25 years and have always found the service and staff to be excellent. all round quality service that keeps you coming back.
August 2010 by Qype User (McTatt?)
Good service, lovely frames. Helpful staff. Worth a visit. In my experience, stay with the independent small companies, the service is better.
