March 2024 by Gianni Di Meo
Excellent service been using them for 2.5 years now, highly recommend to all of my friends using other support schemes. The staff are so friendly and polite.
February 2024 by Salvatore Di Rienzo
Fantastic service start to end for my auntie. Provide a great and transparent service in all aspects
December 2023 by Robert Newbigging
Friendly helpful staff, can't do enough for me. I would recommend Caroline to anyone needing support at home.
July 2023 by Devlin Forster
I have worked for this company on the West Lothian side of things since February 2023 and I am now a team leader. I could not recommend a better care company. I have worked for several over the years and this is the only company ive seen that seems to actually care about their employees well being. The colleagues that I have, as myself, care about the clients under our care and they really go beyond what is expected of them. I have not heard a bad word about any of our carers from any of the clients and most of our clients are impressed with the way our management handles issues raised by both the carers and clients/clients families.
July 2023 by Am Dawson
i started over at Falkirk side where i was able to develop my caring stills and training as i came from an admin background I have given plenty of shadow shifts and the appropriate training. I was given the opportunity to move to West Lothian to be their co-ordinator and i wouldn't change my job, this company accommodates to my needs when required and the clients and staff at WL are a great bunch.
May 2022 by Derek Fusco
I know been working with Careline Home Support for over 4 months now. I recently left my long time career as a chef to join the company. I have to say its the best move I have made in many years. The job satisfaction and rewards from doing this Support work is Awesome. I love going to my service users and supporting them in any way I can.It is a joy to see the smile on their faces when I visit. I would highly recommend that anyone with love and compassion to give, the role as a Support carer would suit you well.I will continue to work in this area as to me its more than just a job.I love what I do.Derek Fusco ?
May 2022 by Rebekah May Smith
I have worked here for a number of years now. I have worked my way up into management, this company has allowed me to develop many skills. The service users and the staff are amazing! It's an excellent company to work for with opportunities to progress. The duties of the job are also rewarding, always leave the shift with a smile on my face.
May 2022 by Rachel Donaldson
I have just recently started working at Careline. The company is great to work for they have went above and beyond for me since I started here. The job itself is something I was nervous about doing as I?ve never had experience in care before but I wish I had started it sooner as it?s been such an eye opening experience and feel it?s such a rewarding role to be in. I really recommend it to anyone who is thinking about care in future.
May 2022 by Marie Waterfall
Having worked in the care service myself for over 27 years I was mostly appalled at the care my 97yr old aunt received from this company in Falkirk.Management are atrocious, rude and totally unhelpful. Some staff and when I say some prob 80% should not be in the job.From making my aunt out of date food, leaving dirty pads on the floor, not leaving my aunt drinks etc.I have emailed a formal complaint, this cannot help my aunt as she has now sadly passed away however I could not sit back and allow this to happen to someone else.My aunt had substandard care despite us constantly phoning up so I hate to think what some poor soul would get with no family to advocate for them.I urge anyone to STAY AWAY from this company.And I ask anyone from the falkirk management team to challenge me on this as I have photographic evidence!!!!!
May 2022 by Kobe O'Rourke
Been working here at Careline for around 6 months now, been a great experience that has helped me to develop my skills and grow as a person.
May 2021 by Ronnie Peddie
This Falkirk based operation cannot be recommended at all. Most of the staff are well mannered and polite and a few are excellent, however there are a number of longer term staff who can only be described as rude, unhelpful and patronising. Their lack of basic training especially around infection, prevention and control is alarming and even more so in current times. The change in personnel is all too frequent - they have a high rate of attrition. There is no regular evidenced testing of staff available to service users. The managerial team would seem to lack experience and have no provision for short staffing or emergency planning. I could write at length but I think anyone reading this will get the picture and I speak from a position of understanding and strength as a qualified ambulance paramedic and business owner.I have now had 15 months experience of them whilst recovering from a cancer diagnosis and subsequent treatments - which to date, I'm pleased to say have been successful.
May 2021 by C Through Events
Thank you so much guys. Everytime i see my gran after you guys have been she's always in the best mood. She can't wait for mondays, wednesdays and Fridays! xx
May 2021 by Fraser Malloy
My family and I have been really impressed with your service. Very grateful for all the work you guys have done for us!
January 2019 by Jonny Livingston
Great service from beginning to end.
