Building Supplies in Glasgow, Scotland

“The team at Anniesland are absolutely terrific and so welcoming. I often have to ask really silly questions and every time I am greeted with a smile, patience and helpfulness.Also the Toolstation web-site is really easy to use and the click and collect is so straighforward”

“Have had deliveries of building materials a couple of times now.Excellent service from Cheryl, Vicky and Lauren, professional and very friendly, nothing is too much trouble for them, they are a credit to your branch. Jimmy the driver who delivered to me was fantastic as well.”

“Yesterday I visited the screwfix at parkhead. I was looking to buy a number of lines my electrician gave me to help out . Total novice I approached the counter and a very friendly lady asked if she could help . She took me over to one of the system and explained how to narrow range down etc and helped me pick what I required . She then served two tradesmen who had came in . The system was having a bit of difficulty or maybe it was me ? .She noticed came back over and helped then took me to the counter as the database is continuing to update at one point She offered to pick up 2 items from a branch in East kilbride to help me out as she stayed. Lose. Going beyond in the end I managed to get the order from parkhead store. As I looked at her badge .Karen was her name I noticed branch manager to be honest she is a total credit .outstanding customer service . I will get to pick up my remaining ordered items on Sunday. Please pass on my gratitude to Karen you are whats missing in a lot of places good customer service. Superb”

“The only con I have is that we couldn't view the inventory because it was all behind the counter. This meant that you really have to know what you want and be able to describe it to the person behind the counter. My experience went very well.”

“My husband was wanting a soft close, slot in toilet seat. He said the guy was very helpful and if it didn't fit, then he could return it. It fits perfectly, thanks. ?”

“MGM timber - open to the public and it's cheaper and friendlier than the big DIY retailer with the orange logo. Picked up some primed facing and timber for framing a door. Banter at the desk when paying was a bonus.”

“I was standing in the trade part of the store. Diane gave me a wee shout saying she would be right with me as well as another member of staff only about a minute later. Very busy and they were trying so hard to deal with everyone. Diane even remembered my name before I got to the checkout. Its nice when nice people are about. Speaking of nice, Hey Screwfix, it would be nice if you maybe gave them another member of staff. :) Thank you.Back up today for more things. Another great person to deal with was Thomas. All the staff in fact in this store have been brilliant. Great team of people.”

“Recently hired a pump for removing water around the house. The guys in the hire department were first class, and we couldn't have asked for a better service with value for money and also second to none. Highly recommend the guys here.”

“Fantastic customer service from Ian.Great range.Will contact them again for more products and if they’ve dumped Tuffnels as courier of choice for up here then I’d use them again in a heartbeat!! Otherwise , sadly, I’ll have to go elsewhere as Tuffnels are inept.”

“Had a plumbing emergency in an old house - came to Kinning Park to get the fitting but turns out it was no longer manufactured.Donna was very helpful in helping me finding the right fittings. The job is now complete and all is well. Thanks again.”

“Went in to purchase are couple of items to which i could not find one item from the catalogue. I asked the reception to which the girl was very helpful and managed to find the item for me to complete my purchase.”

“Friendly staff as always- delivered my guttering order correctly & on time which B&Q did not do leading me to cancel the incomplete order & cancel the man employed to fit it - lost 2 weeks & probably now our holiday in Aug - Thanks B&Q”

“I recently purchased shower panels from Rearo Laminates, and I couldn't be more satisfied with their service. From the moment I walked into their store, I was greeted by a very polite gentleman who couldn't have been more helpful. As someone who didn't have a clue about what I needed, I truly appreciated the time he took to talk me through their vast selection, ensuring I made the right choice for my needs. Their customer service didn't end there. My joiner forgot to order a trim, and the girl on the phone went above and beyond by arranging for it to be sent out to me on the same day. This level of responsiveness and commitment to customer satisfaction is rare and highly commendable. I highly recommend Rearo Laminates for their exceptional customer service and efficient after-sales support. They made the entire process smooth and stress-free. Thank you, Rearo for your outstanding service!”

“Went to Coatbridge store absolutely shocking service. Hillington branch what a difference. Young guy who served me was second to none. Asked me what I needed and then what it was for. He then gave me loads of advice and helped me choose a better option. Thank you so much ?”

“Went here after waiting 20 minutes with no service at Jewsons and found the staff to be fantastic. I got the materials that I needed as well as some good advice for my building project. A nice man called Jason even loaded my car for me. Happy days ?”

“Had wonderful experience here today. Helped by two real gentlemen. Didn't make me feel silly on account of my lack of knowledge of timber. Jewson lucky to have these guys.”