January 2025 by Catriona Hayward
Waited over an hour for bacon rolls. Drunk 2 cups of tea and then it went cold. Knew there was waiting time but when all new customers were being served before us ??
November 2024 by Anne Henderson
Excellent service and a lovely meal.
The staff are so friendly and helpful.
Would certainly reccomend it.
October 2024 by Kenny Nicol
Very nice
October 2024 by Jason Savin
Absolutely disgusting service from the staff! Rude is an understatement. Ordered food for myself my partner gran and 2 kids they charged us for the order and told us 10/15 minutes, an hour later I ask about the food they haven't even started cooking it! When the food came I had to send 2 items back as 1 was the complete wrong food and the other was covered in sauce which I asked not to be! Will NEVER visit here again! And as for the member of staff that was extremely rude to us she needs to retake her customer service. Unsure on the woman's name as her name badge wasn't on display.
August 2024 by M H
Pleasant place with friendly staff. My only complaint is that the cappuccino isn't always very hot and it can't be warmed up.
May 2024 by Diane Onslow
Yuk! Bland, so lightly filled and unappetising. Only good thing was the tea. Panini's ARE NOT like any panini's we have had before. More like a large ciabatta roll heated in an oven with a sparse filling. The goats cheese and apparently caramelized onion panini was meagre goats cheese and onion chutney from a jar! The cheese and ham panini had a slither of ham and cheese. Tasteless. Been here before, gave them another go, NEVER AGAIN!
May 2024 by Glynn Powell
I had the unfortunate experience of visiting this place on Sunday 13/04/24 with a friend of mine. I?d had a heavy day the day before, drinking copious pints of Guinness in Melrose and Galashiels so was looking forward to a nice cooked breakfast.Upon arriving, we stood waiting to get served for about five minutes whilst a young female member of staff completed ignored us and seemed to be wiping down the same surface over and over again before doing the same with some bottles.Eventually, a male member of staff with the charisma of a pencil eventually asked us what we wanted. I asked for a ?big breakfast? but requested the tattie scone, beans and hash browns be substituted for a couple of eggs. At other places I?ve eaten, 90-odd percent of the time, this is fine, but not at the Tesco Café, Galashiels. Oh no, they don?t do substitutions. I told Mr charisma of a pencil to forget it and took a seat whilst my pal ordered.Hungry, I thought I?d go down stairs to the main shop to get something to eat instead. I purchase some cold Italian meats and some cheese and took my food back to the café where my pal was eating his miserable looking excuse for a breakfast. I ate my meat and cheese with him at the table which I have to say, was very enjoyable. After I?d finished my food, an older lady came over and said in quite a surly manner, I couldn?t eat food not purchased in the café in the café. ?Too late? I said, ?I?ve already eaten it.? Besides, I?d bought it in the main Tesco shop so I couldn?t see the problem. It?s not as if I?d brought in my own food and eaten that.I politely informed her that had my simple request for the aforementioned substitution be accommodated, I wouldn?t have had to go and get the meat and cheese from the main shop. Their inflexibility was the cause of my alternative dining choice and I let her know that.Needless to say I won?t be back to this soulless, unaccommodating excuse for a café. Ignorant, uninterested and inflexible staff along with awful looking ?food? make this place somewhere to give an extremely wide birth.
May 2024 by dion5feb
Yuk! Bland, so lightly filled and unappetising. Only good thing was the tea. Panini's ARE NOT like any panini's we have had before. More like a large ciabatta roll heated in an oven with a sparse filling. The goats cheese and apparently caramelized onion panini was meagre goats cheese and onion chutney from a jar! The cheese and ham panini had a slither of ham and cheese. Tasteless. Been here before, gave them another go, NEVER AGAIN!
April 2024 by thebiggfella
I had the unfortunate experience of visiting this place on Sunday 13/04/24 with a friend of mine. I?d had a heavy day the day before, drinking copious pints of Guinness in Melrose and Galashiels so was looking forward to a nice cooked breakfast. Upon arriving, we stood waiting to get served for about five minutes whilst a young female member of staff completed ignored us and seemed to be wiping down the same surface over and over again before doing the same with some bottles. Eventually, a male member of staff with the charisma of a pencil eventually asked us what we wanted. I asked for a ?big breakfast? but requested the tattie scone, beans and hash browns be substituted for a couple of eggs. At other places I?ve eaten, 90-odd percent of the time, this is fine, but not at the Tesco Café, Galashiels. Oh no, they don?t do substitutions. I told Mr charisma of a pencil to forget it and took a seat whilst my pal ordered. Hungry, I thought I?d go down stairs to the main shop to get something to eat instead. I purchase some cold Italian meats and some cheese and took my food back to the café where my pal was eating his miserable looking excuse for a breakfast. I ate my meat and cheese with him at the table which I have to say, was very enjoyable. After I?d finished my food, an older lady came over and said in quite a surly manner, I couldn?t eat food not purchased in the café in the café. ?Too late? I said, ?I?ve already eaten it.? Besides, I?d bought it in the main Tesco shop so I couldn?t see the problem. It?s not as if I?d brought in my own food and eaten that. I politely informed her that had my simple request for the aforementioned substitution be accommodated, I wouldn?t have had to go and get the meat and cheese from the main shop. Their inflexibility was the cause of my alternative dining choice and I let her know that. Needless to say I won?t be back to this soulless, unaccommodating excuse for a café. Ignorant, uninterested and inflexible staff along with awful looking ?food? make this place somewhere to give an extremely wide birth.
August 2023 by Robert Purves
Walked out today, absolutely terrible attitude from older staff member, Asda got our custom
August 2023 by Kreeshmw
The food is tasty for a supermarket cafe and the staff are friendly. My son enjoys the chicken burger and the breakfasts have also been good. They do often run out of items, but seem to rely on a different company supplying their stock as they are not part the supermarket downstairs which seems a shame!
June 2023 by Ben Hortin
Good value for money and great customer service
May 2023 by Iain Weir
Staff numbers were very limited. The two staff members that were on duty (visible at least) were cheery though. There was only one bottle of ketchup which was being moved around tables and being shared by everyone. Tables were clean although the advertising cardboard things on the tables were torn and dirty looking. More expensive than I thought it would be for a supermarket cafe. Food quality was good. Hot drinks average.
February 2023 by Elliott Sebastian
Visited the cafe for a snack before shopping, staff were very warm and welcoming, good service, food arrived in good time and was a good temperature. Everything tasted very nice. I enjoyed my visit and will definitely be returning in future.
August 2022 by Rachel Lawson
Decent sized cafe, staff friendly, wifi available, food okay, and the toilets are weirdly blue.
