November 2023 by Gavin Thomson
Staff member was very helpful when we needed assistance.
November 2023 by Miam Doodledip
Went to make a start on Christmas and came away a very happy customer ? Nick who assisted us, was brilliant he definitely went above and beyond got us the best deals and explained everything and nothing was to much trouble ?
October 2023 by Robert Purves
Good range of products we were looking for a wee bit hard sale but knew when to stop before losing sale altogether but very hoood
September 2023 by Sarah Watkinson
Have been in this store twice recently, once to purchase a dyson fan and more recently to purchase the new Samsung smart watch. I did not purchase these items here on either occasion. This store is basically a washing machine showroom and rarely carries stock of the items you want and you are lucky if they even have display stock for you to be able to make an informed decision before making any purchase. For example when I went in to look at smart watches there were no display models of the apple watches and only one Samsung model. Staff are unhelpful and always refer to the app which most people have looked at before going into the store. I've had staff inform me that currys does not carry stock of items that I have already looked at on the currys website. Most recent experience with staff in this store was very poor with the staff member walking away whilst I was trying to enquire about available smart watches. Would recommend going to the local argos before using this store
August 2023 by Sarah Black
Have been in this store twice recently, once to purchase a dyson fan and more recently to purchase the new Samsung smart watch. I did not purchase these items here on either occasion. This store is basically a washing machine showroom and rarely carries stock of the items you want and you are lucky if they even have display stock for you to be able to make an informed decision before making any purchase. For example when I went in to look at smart watches there were no display models of the apple watches and only one Samsung model. Staff are unhelpful and always refer to the app which most people have looked at before going into the store. I've had staff inform me that currys does not carry stock of items that I have already looked at on the currys website. Most recent experience with staff in this store was very poor with the staff member walking away whilst I was trying to enquire about available smart watches. Would recommend going to the local argos before using this store
August 2023 by Ronald Halfpenny
Helpful and friendly staff, good value products
June 2023 by James McLaren
Needed extra help picking the right washing machine and tumble dryer. I got loads of info and expert knowledge so couldn't ask for more.
June 2023 by Rob Dickson
Very helpful staff gave good advice and were understanding of the fact this was an off chance visit to look at mobile phones.
May 2023 by Brian Lyell
Went diwn to look at mobile phones. Decided on one but no stock. They checked their warehouse but again no stock. Picked another one but again same story no stock. Tried a third one and again no stock. Now on display they had lots of phones so why display if no stock. They then told me it was only iphones they stocked???
March 2023 by Sally Burnett
Served by a really helpful, patient assistant - (think his name is Rob?) Steered us round and gave us good information to help us make a decision. Made our buying experience an enjoyable one. Thank you !
March 2023 by Ricky Paris
Bright, well stocked shop with friendly, attentive staff
January 2023 by hugh ferguson
The team here are always happy to help and has a great atmosphere in the store
December 2022 by Tommy Dickson
Went looking for a TV/DVD combi. There was none in store. So asked a member of staff. Well, I had to explain what a TV/DVD combi was. She looked it up on her phone and said we could order one online. After checking her phone I couldn't order online because they were out of stock. Not impressed!!
December 2022 by Sam Pollock
Completely ignored by staff who were too busy standing in a group chatting loudly amongst themselves to be of assistance to anyone. This isn't my fist visit with the same staff behaviours. As someone who used to work for Currys (the Breahead megastore), this was especially disappointing since I know this isn't how the staff are trained to behave.
November 2022 by Melanie Hanlon
The staff are friendly and helpful and the store is well laid out, with good accessibility for wheelchairs and strollers. There is a lot of parking, with a couple of disabled spots right beside the entrance. The store has a pretty decent selection of electronic goods, mainly phones, laptops and tablets in prime position at the front left as you enter. Home appliances such as kettles, toasters and coffee machines are at the front right with the bigger appliances from fridges to TVs, are towards the back. It's difficult to contact the store without having to go in person, as the number isn't direct to the Galashiels branch. It's handy having the Carphone Warehouse as part of Curries now, though it's quite a trek from Kelso to Gala for trivial things that would be easier to deal with over the phone, like the availability of a phone, computer or other appliance.
