January 2024 by Colin Thomson
awful service----will not be using them again---the only reson they got one star is because zero was not possible
October 2023 by kirsty Ringrose
Abysmal service. Ordered insulin for home delivery and waited 4 weeks to arrive, and when it finally appeared only 1 of my 2 items was there! No explanation as to why and no prescription note in the bag. The prescription was filled over 2 weeks before delivery according to the bag sticker. Have tried to contact them and no reply to email and not answered the phone. My doctor had to write an emergency prescription as I'd run pretty low whilst waiting and the receptionist reckons they've bitten off more than they can chew. Avoid.
October 2023 by Eva Small
Great service
August 2023 by ASMR Scottish Dee
Lovely wee quiet place. Well organised and really friendly staff.
August 2023 by Andy Murray
Great service. Fast and efficient
June 2023 by laura emond
A massive thankyou to the lady I spoke to on the phone yesterday. She was so pleasant, calming and explained my tricky situation clearly. So appreciate her help.
June 2023 by Chris Baird
Great service with lovely staff members
March 2023 by Barry Steele
Absolutely First Class Service. After unsatisfactory service elsewhere we are pleased to find a pharmacy with staff who go above and beyond to help. Thank you all at Borders Pharmacy.
January 2023 by Christine Henderson
Excellent service from Border Pharmacy. Very fast delivery service too. Ordered medications via patient access app and prescriptions are with you within 48 hours - very impressive! Glad I moved from another very well known chemist/pharmacy in the borders as it was sometimes taking 2 weeks to get my medications and trying to collect in the shop was a lengthy nightmare. Keep up the good work, Border Pharmacy and thank you.
August 2022 by Johnboy Galloway
Very helpful staff.
June 2021 by Mum Charlie
OK when they get prescription right!!
May 2021 by Jim Egan
Prescriptions delivered to the door, speedy reliable service
March 2021 by Roger Perez
This Pharmacy is now back to its normal standards of high quality service and care to all of its customers in general, or so l have observed during my visits..The Head Pharmacist and manageress work hard, are very polite, along with all the staff in general.The staff team are working hard to create a healthy enviroment within the shop itself. They also deliver a much needed and complimentary Post Office Service which like the Pharmacy; which has a hard working delivery service too ., help many a local customer from having to travel into Galashiels town. l think the customers are thankful on the whole for the services provided by this shop and hope that the professional relationship built can continue to grow as this is a much appreciated service which if lost, Langlee and the surrounding neighbourhood would certainly miss its amenities.
March 2021 by Joanna Hall
Really helpful, family have used service for a while now, pleasant staff, kind to get prescribed meds out in a hurry, highly recommended
March 2021 by Karen Loch
Polite, friendly and helpful staff. Nothing is a bother