January 2024 by Shwetha Sampathkumar
The service was really good and efficient.I had an appointment for eye test. I was able to know the real problem and possible solutions. If we need to know the real problem and solution for eyes boots will be the best option.
January 2024 by Pam Matthews
Great service, lovely staff kind, courteous and very friendly xxxx
January 2024 by Mike O'Neill
I was not 100% with my spectacles which I had purchased a number of months ago. The staff examined the said spectacles and couldn?t find anything wrong but asked that I continue to use and report back. I did, still not satisfied. As I was picking up another new pair I left my second pair to be sent to lab for new lens. All good now, what a difference. Very happy.
December 2023 by Catherine Gass
Apart from a mistake made by either boots or myself last week.i couldn't fault the staff or the optometrist,they were very caring too me,the only thing I found yesterday is trying too shop once I had the drops in my eyes was a bit daunting,but I survived after a cuppa.
March 2022 by Kirsten Park
Not the best. Small opticians. staff all seem a bit clueless with the stupid paper notes that they still use. Training needed. Appointments cancelled, items forgotten or incorrect. Changed opticians because not a good experience.
November 2021 by Arthur Brant
Received first class service here for new glasses, a special thanks to Maxine for your help.
September 2020 by D Yeaman
Another Boots branch (in Fife) issued me with the wrong prescription in my glasses! After 2 months I went to the Galashiels branch as i had recently moved to the Borders and spoke with the then manager Wendy. Wendy was very helpful, i seen the optician Ross who i was very impressed with, he was very thorough and professional and i felt i was in good hands. Wendy called the Fife branch and arranged for me to have my glasses & sunglasses changed to the correct prescription at no extra cost. Because of the service i received, i bought a new pair of reading glasses from them too. I have learned that since then, Wendy is no longer there, which is a great pity as i have recommended Boots Galashiels due to her & Ross & the good service i received from them both. As long as Ross is there when my next test is due i will be returning.
January 2019 by Patricia Archibald
Friendly and efficient staff. Plenty of choice for frames
May 2018 by Marie Duff
Lovely opticians... Very professional and a nice friendly atmosphere. First class service from all the colleagues. I would highly recommend.
April 2018 by Trish Hedley
Friendly and efficient staff. Plenty of choice for frames
