March 2024 by George Philipson
Having retired to the Borders some 7 years ago i been using this depot for my cars Having sponsored a TR7 V8 in SB Great team proffessional, knowledgeable and honest appraisals Unfortunately most of the guys are leaving Wages have been frozen no incentives and no rewards for meeting targets set One questions what the senior management strategy is ? Sitting on their hands whilst running down a succesful operation Unbelievable mismangement Customers need answers Or is the company being sold so they could'nt careless Halfords perhaps ??
February 2024 by Philip Smith
Outstanding professional service. Strongly recommended.
January 2024 by Kerry Broughton
Absolutely fantastic. I'm particular when it comes to my prized possession. Only ever used the dealership, but never experienced service like I have at ATS. Luke and his team are professional, courteous and knowledgeable. My car feels brand new after a major service and new discs and pads. Can't thank them enough. Think I've finally found a garage I can trust! ??
August 2023 by Lorna Stirling
Although they did not provide a call out service they were very helpful and able to recommend a company that could. Thank you for your help and support in sorting things out.
July 2023 by Steven MacFarlane
Careful with these rouges. Took my car here about a year ago with a clunking sound coming from 1 of my wheels. After they inspected it I was told it would need a spring, drop link and a wheel bearing was on it's way out which would cost £500+ to fix. Took to Carricks for a 2nd opinion. Turned out to be just a drop link that set me back less than £80 and was fixed within 40 minutes. I'll continue to buy tyres from here but feel that after the experience I had a year ago, that's all this place is good for
July 2023 by William McKay
The staff are friendly and helpful. I saved at least £30 on my air conditioning refill using the groupon app.The manager in particular is excellent and this is reflected in the conduct of the staff who are hardworking and diligent. Five stars ? is a no brainer.
June 2023 by Anne Sandilands
Excellent- drove in with a major rattling during a long journey, Luke took a look and spent time to reattach a heat sheild underneath - cant thank him enough, on my way again in 15 mins - no charge - above and beyond, thanks Luke
May 2023 by Edyta Malysa
Super professional and helpful staff! Had a huge puncture in my wheel today. I?ve just drove in and Staff exchanged my tire very quick and give me a good advice!All staff is very friendly and I?ll highly recommend to everyone!!!Thank you again to everyone who works today and was able to help!!!You are superheroes for my guys!!! ?
May 2023 by Pamela Douglas
Polite friendly service. Very helpful. Nice waiting area while work is done. Very close to shops if you don't want to wait.
May 2023 by Natalie Beattie
Really knowledgable Mechanics would highly recommend ATS thankyou for today.
March 2023 by Brent Hogarth
Thanks lads! You?ve stranded my daughter in Galashiels - great customer service????You told her the car would be finished by 5:30pm, took her mobile number in case you needed to contact her. She told you she?d be back to collect the car at 5:30 as requested.She turned up at 5:25pm and saw one of your guys test driving her car around the block. So she waited around the corner.A few minutes later she sees your guys rolling the shutters down and she thinks ?my car must be in the car park?. She goes to the customer service entrance - nothing! No sign of anyone. Her car was stored inside your garage.No phone call attemp! No consideration! No customer service. You should be ashamed!!ATS = Astonishingly - Terrible - ServiceHey everyone vote with your custom - use Ostles around the corner they are night and day ahead of these guys.
March 2023 by George one
SKODA SCOUT 4X4 TRACKING DONE AND TWO NEW GOODYEAR TYRES FITTED AS ALWAYS PROFFESIONAL DONE GOOD TEAM WOULD HIGHLY RECOMEND
January 2023 by Daniel Orde
Can't get the booking correct to know when your car is in due to computer error on booking and hopefully the price is the same as what they say it is and no a made up price.
January 2023 by Dougie
Booked in for an Mot. Only found out they don't do class 7 when I dropped car off. . I had no idea but would have expected them to know that when I booked in. However at this time they replaced 2 wiper blades for just shy of £50. Blades would be a tenner each, max, so £30 labour for 2 mins work I'd say is not good value for money. Previous £39 puncture repair failed same day. Can't say I'd recommend them now. Sorry, but I'll be sticking with Kwik Fit from now on.
November 2022 by Maggie Butkus
Staff are lovely and accomdating, just got 4 tyres but was unaware of an extra £52 charge on top for aligning. My fault for not reading the small print, just to make others aware
