December 2023 by Helen Bradwell
All good but the drive to self service tills is nit something I subscribe to
December 2023 by Alastair Macdonald
This store is a disgrace. Went in this evening for my shopping, and had a loaded basket full of groceries. No manned till open, and when I asked that I wanted it put through the Checkout I was rudely told that I would have to wait as the checkout operator was on their break. 3 Colleagues were loitering around the self service area, and not one of them offered to process my shopping. I was so disgusted that i left my full basket of groceries on the unmanned checkout,walked out, and will not be back. I will be putting a complaint into Asda Head Office about this tomorrow.
November 2023 by Marc S
Twice in the past few weeks items have been marked at one price on the shelves and then charged at 50% or more above that price at the till.If you are buying multiple items you don't notice until you get home and check the receipt. Eg: last week, Yeo Greek style yoghurt, shelf price £1.25 charged £1.95, last night Actimel Plus, prominent signage saying these are on offer at £2.50, charged £3.85 at till.I am on a budget and would never have bought these items had I known that I would be charged prices around 50% higher than the shelf price - very misleading to do this to customers.
November 2023 by Irene Riley
I am so impressed with the care Asda staff showed today with my elder mother, she is 88. After doing my own shopping I went to find out where she was because there was some delay. I found her sitting in a chair and staff packing her bag. They noticed she was looking tired and wanted to make sure she was ok so got her into a chair and processed her shopping. So kind and considerate. Thank u staff at Asda in Galashiels.
November 2023 by Andy
Limited selection. Don't even stock HP fruity. Some shelfs are constantly empty. Go in one day and next day they have rearranged the entire store. Numerous times they are put of milkshakes, milk, bread even once there were no chilled meats at all.
October 2023 by Mark S
Twice in the past few weeks items have been marked at one price on the shelves and then charged at 50% or more above that price at the till.If you are buying multiple items you don't notice until you get home and check the receipt. Eg: last week, Yeo Greek style yoghurt, shelf price £1.25 charged £1.95, last night Actimel Plus, prominent signage saying these are on offer at £2.50, charged £3.85 at till.I am on a budget and would never have bought these items had I known that I would be charged prices around 50% higher than the shelf price - very misleading to do this to customers.
September 2023 by Janice Sanc
I have stopped shopping in Asda Galashiels since they installed the glass doors on all the cabinets. I cant see to make my selection and it makes my shopping experience frustrating.
August 2023 by Andrew
Every single piece of produce out of this store has been rotten when cut into since the end of May. Absolutely joke. Teach the managers how to store it properly. Grim
June 2023 by Michael
Absolutely disgusting Asda Galashiels sent out a 800g loaf of bread out to my elderly parents with one day left on the sell buy date where it's usually 4-6 days, Asda need to have a serious word with some not all of their personal shoppers before someone receives a out of date item and reports Asda to the food standards Agency.Hi Hope,Unfortunately as it states on Asda Galashiels Superstore there is no function for messaging customer services and twitter is exactly the same, supermarkets had a freshness policy on buying online yet some of your employees do not adhere to this and send out items that you are unable to sell in store which will eventually lead to them sending out of date products to the elderly and disabled which someone will receive and duly report to the food standards agency who take a very dim view of such practices.Regards Michael.
June 2023 by Rob Dickson
Busy store has most of what you would expect.
May 2023 by Lilly Clark
This Asda is really good. I love going to it, staff friendly. And good choice for a lot of stuff
May 2023 by Christina Aguilera's Manager
I always have a good experience in Asda, i usually get what I?m in for, I prefer it to Tesco.
April 2023 by kaci garrington
Helpful, cheery staff. One staff member who's name was Innis, stood out to me significantly. He always has a smile on his face when my family does weekly shopping and always happy to help.
April 2023 by Dj Santoz
Arrived at asda cafe no one was in the queue Wait close to 10 minutes in front of the shop nobody there...when stuff call Robert arrived start serving me , half way start serving another costumer, stop serving me ignoring my order , I ask why you serving another people when I'm first in queue? Start shouting at me been rude , I request the manager listen the stuff swearing at the back ...over charging what a disgusting quality service
April 2023 by Sophie Wood
Got food for my brother at Asda cafe and they gave us a ham sandwich with mouldy bread didn't realize till my brother gave me the crust to eat so we have no idea how much mold he had eaten he's three btw
