August 2023 by Debbie Charles
Bought item, box was ripped when opening, was wrong item took back next day to be refused refund..... The item wasnt used, i have bought things from places with tape over box as same thing happened doesn't affect the item itself... Wasn't even offered a credit note with money off for box damage just refused point blank.. Money down the drain, won't shop here again 9
April 2023 by Eileen Dixon
Today at Argos Galashiels the staff were pretty good and very helpful.Big thankyou to Jamie and Bekky ?E Dixon
March 2023 by Claire Harrison
Fine to shop here unless you get served by the younger woman who you'll find sat on her phone when you walk in. She shows you've inconvenienced her by yawning and rolling her eyes and huffing when she's wrote the order number wrong. Very rude and shouldn't have a job in customer service.
February 2023 by Gordon Burgess
I tried to redeem two £10 eGift vouchers yesterday and the young girl said one was invalid and the other only has £1 left in it so I had to pay for items by my debit card. I tried online today and the vouchers were accepted no problem! I think you need to instruct the Galashiels staff as she was a bit dim!
October 2022 by Frances Henderson
On my initial phone the young man said he couldn?t hear my for noise on the line I said I would call back after two attempts when the recording told me due to a volume of calls my call couldn?t be answered !!!
September 2022 by Lucy Clements
Staff very good, clearly lost by the process tooNeeded a laptop bag.Wanted to review between 2Told can't review between 2 due to COVID.Solution would be to buy both and get refund for the unwanted item.So still touch and play with item but get a refund once decided which one I touched and fondled with was unsuitableRefused to let us see choices. Reiterated to see 2 laptop bags side by side in plastic wrapping would be unsafe for all us to COVIDSame member of staff however able to walk next to me on shop floor to show me how to order required one, key in the details for me and let me use same machine she touched and used to pay by my card, as she stood 3 inches from me, with no mask gloves nor sanitiser.Rediculous.....
July 2022 by Sonia Benhamed
My husband bought a scooter for our son but it doesn't work properly. The front wheel is wonky and made our son fall off the scooter a few times while trying it outside. Lady who worked there and her manager saw no problem and in a very rude manner told my husband to take his item and leave the shop. We're left fuming ?Contacted the phone line and we had a product safety executive involved, I hope we'll get it resolved although I'm not happy I have to return there for that purpose.Upset and disappointed. How can you treat a customer like this..
January 2022 by Les Hind
Ordered couple of items to pick up on the way northbound, wished I'd chose an alternative shop! These employees have got to be the most rude/ignorant I've ever come across. Definitely a customer service course is required or maybe termination of contract for some? Argos should be ashamed of the manner these individuals speak to people.Never again!
January 2022 by j j
Came into the store on the 27th. Employee behind the counter was the most abrupt and rudest person I?ve experienced in a long time. He obviously didn?t want to be there at all. He also shouted at an old woman who was in the queue behind me. She was also taken aback by this attitude as she mentioned this to me. Another Argos with questionable staff members.
October 2021 by Griselda Macdonald
The Service is second to none!! Staff could not have been more helpful. Will be back soon.
August 2021 by Kenny Bertram
Rude staff and very unhelpful. Asked to see 2 variations of the same item ( Duffle bag ) and wanted me to buy both then to return whichever i didnt want instead of just showing me both on the table
August 2021 by james Brown
Went in this morning, girl on till acted as she didn't want to be there. Very abrupt no please or thank you, treated like I had plague. Will never be back in the shop again.
August 2021 by diane nordstrom
Bought a washer but as theres nowhere to pick up with a vehicle it was placed outside and I was left to get it over the bridge until Lewis a very friendly staff member trollied it over for me and right over to the van .. so pleased as we would of been stuck
August 2021 by Mum Charlie
Ordered. Then picked up 2 days later. Friendly and fast. Very efficient.
January 2019 by George Gilchrist
Helpful staff, well laid out shop an enjoyable shopping experience. Thanks Argos Galashiels.
