November 2023 by griffyboy
Extremely helpful garage even though they were very busy. They took time out to help me with my flat battery. One of the mechanics gave us a lift back to our vehicle and got it started.Excellent customer focus and I really wish this was my local garage. Superb service.
October 2023 by Ryan Angell
We were 700 miles in to our tour of Scotland and at 5 pm i slashed a tyre on my camper van?luckily it was in the church yard across the road from their garage?I popped over and they came over to us in the van?tried his best to release my spare which was seized?tried to cut the cable ?spent a good hour trying to get the spare off?eventually gave up ?and another stroke of luck had the right size tyre to replace the slashed one?once it was done I followed him back to the garage expected to have a £3-400 bill for his time(which I was ready to pay)?came back at £136 just for the tyre!!!?if Carlsberg did customer service this would be it?I?m eternally grateful as we are now in Skye continued on our tour
October 2023 by John Philpott
Hit a very bad pothole on the A832 while on holiday. Wheel rim badly dented. I called in without a booking and a very skilled & helpful chap immediately set about repairing my wheel. I must have been back on the road in 10 minutes. Amazing service. Saved my holiday. Completely recommended. Thank you so much.
September 2023 by Tickers
Had a N/S headlight blow and looked a nightmare to get behind it to replace. Called in totally unplanned just as the guys finished lunch at 2pm and one of the guys came out and between us we took the grille off and he replaced the bulb from my spare kit....the office wouldn't charge me anything, despite their mechanic spending half hour with me fitting it. Thanks to all for fitting us in and allowing us to continue our NC500 journey in safety through your beautiful country. Paul n Les in the 06 Peugeot motorhome!
September 2023 by Daniel Vickridge
Turned up out of the blue , incredibly helpful, knowledgeable and friendly - got us on our way in to time after a quick diagnostic check - top notch
August 2023 by Mary MacColl
Excellent service from this company when our motorhome developed a puncture when on holiday nearby. Very efficient and friendly staff.
July 2023 by Ian Chambers
Managed to blow a tire while on holiday and these guys sorted me out really quickly and efficiently. Much appreciated.
April 2023 by Phil
We had a intermittent starter motor issue in our campervan, 'home for the last few weeks' and had the RAC take us to safety in Gairloch. We Stayed the night in local Holiday Park and the next morning called the garage. They were very helpful and managed to squeeze us in to check over the starter motor and resolve the issue within a couple of hours. Thanks for your help in getting us back on the road. The sun was even shining as we left ????Service: Electrical
January 2023 by Donna Hall
Absolutely first class service from Mackenzie & MacLennan! Got a puncture which they were able to repair within 15 minutes! Great customer service, workmanship and value for money.Service: Tires
November 2020 by Jason Miles-Campbell
On holiday, found one of my car tyres had deflated overnight. MacKenzie & MacLennan were able to take a look at it, and diagnosed an easily fixed loose valve, and didn't charge. Very grateful for their honesty and assistance: trust is what most garage users are looking for, I reckon. Thank you!Service: Tires
November 2020 by Dougie ?GioBungle?
Excellent garage.Had serious brake issue on my Smart Roadster when arriving on my holiday which required urgent attention. Not the best situation at best of times, but extremely concerning especially on single track.Placed in the very capable hands of Lewis, who traced the problem to a split in the vacuum pipe. Unable to replace with a replacement part (part is discontinued), the failed section was cut and a repair line was made, joined and sealed.I will replace the entire pipe as and when I return home and source a replacement from a breaker vehicle for a long term repair. However, Lewis? improvised solution is more than adequate to see me for however long it takes to source my part.I?d recommend, especially say on an NC500 tour and experiencing issues, to limp on to this garage rather than calling a breakdown. The service offered will endeavour to seek working solutions and get you back on the road.
November 2020 by Giles Clinker
Really helpful. Got a puncture late Sunday afternoon, and got relayed to a hotel in Gairloch. Next morning the garage were able to source a new tyre (large and unusual size) same day. Even sent a van to the hotel to jack the car and take the wheel to replace the tyre. Really went above and beyond, and it didn't cost a fortune.
November 2020 by Matias Dulias
I gave the car for review. reverse gear worked. after receipt, unfortunately, does not work. a car mechanic said it was before. This is a joke !!!! I do not recommend
November 2020 by Matthew Webb
Damaged a tire close to closing time on a Friday and they stayed late to fix it for us so we could get home safely on Sunday!