March 2024 by Ian Anderson
Efficient professional pleasant
March 2024 by Isobel Forsyth
Excellent service. I had a 3 month check up for pressure and now another 3 month check up. So grateful they are keeping an (eye) on me. Thank you
February 2024 by ALYSON DUTHIE
I was very impressed with Mr Watson, I hope that's his name! I thought I needed a new prescription and was quite willing to buy new glasses but he told me my prescription was still the same as 2 years ago therefore there was no need to buy new glasses.
February 2024 by Heitor Alves
great customer experience from all points. Information and advise was clear and above all the staff (all) where super friendly and welcoming.
February 2024 by Issaga Sama
Was very good, very open comuninformation , and information
February 2024 by amanda keith
Very thorough examination and information explained well. Help to chose new frames was much appreciated and explanation of different types of lenses was very good.Was disappointed that the interest free credit offer wasn't explained or offered to me at time of payment, unfortunately I didn't find out about this until after my appointment so didn't ask at the time
February 2024 by Janet McLeman
An supplementary appointment during which was given a thorough examination and had deterioration sympathetically explained. All staff took time and were considerate and supportive of my situation.
February 2024 by barry scott
Friendly,efficient and professional from start to finish in a very pleasant environment
February 2024 by Kenny Mckenzie
Wery well, all staff made me feel welcome and relaxed thank you all
February 2024 by Local Vibes Live
I was greeted upon arrival by friendly staff and asked to be seated. I only had a very short wait until my eye exam was performed. The optician was very helpful and explained each step of the exam.I was then show in to the front shop to choose glasses and sunglasses by a very helpful lady. I chose my new glasses with her help and left very happy.
February 2024 by L Cal
Very poor customer service. Would not go back!
February 2024 by Charlene Coltherd
First class service.The Optician thoroughly checked my eyes, and dealt with me in a very professional and friendly manner. Very reassuring and excellent care.
February 2024 by Ray Bandtock
Smiley welcome by the receptionist, always a good start. Shop was clean and warm, again very nice on a cold wet day.Eye test went smoothly, and on time, the optician explained everything as we went through it.
December 2023 by susan marshall
Was taken on time and everyone was polite and friendly which helped put me at ease.
December 2023 by Kelly Merritt
Our recent visit to Duncan and Todd for our family's eye tests was truly exceptional. The staff displayed an incredible level of professionalism and warmth throughout our visit. They took the time to thoroughly examine our eyes, ensuring accuracy in our prescriptions. What stood out most was the attention given to my daughter when she was picking out her new glasses. The opticians were patient, understanding, and helped her find the perfect frames that not only suited her style but also provided optimal comfort and functionality. The selection of eyewear was impressive, catering to various tastes and needs. Overall, the personalized service and expertise at Duncan and Todd made our experience delightful. We highly recommend them for anyone seeking top-notch eye care and a fantastic selection of eyewear options.
